Senior Software Production Support Engineer (Onsite)

RTX•Richardson, TX

21h•Onsite

About The Position

Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market. Collins Aerospace is seeking a highly skilled and motivated Senior Software / Production Support Engineer to perform production, assembly, and checkout of hardware (HW) and software (SW) network communications equipment racks, embedded Commercial Off-The-Shelf (COTS), and program-unique modules and components. This exciting opportunity will involve applying your technical expertise to support and troubleshoot IT hardware, software, and network systems. At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions — whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you’ll have your own critical part to play in ensuring our customers succeed today while anticipating their needs for tomorrow.

Requirements

System Administration experience and best practices experience
Experience with configuring networking devices (i.e., routers, switches, etc.)
Experience with writing technical documentation (i.e., SOPs, mechanical drawings, workflow diagrams, etc.).
Experience with virtualization technologies , preferably Harvester/Rancher, Longhorn, Kubernetes etc.
DOD 8140 IAT II Certified
Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience.
Active and transferable Secret U.S. government issued security clearance is required prior to start date.

Nice To Haves

Experience with Git, Gitea, Artifactory etc.
Basic understand of using Jira and Confluence
Experience with working with Podman
Experience with Infrastructure as Code (IaC) technologies like Ansible and/or Terraform

Responsibilities

Testing of Hardware and Software for connectivity and usability, as required.
Installation and Configuration of DIPN Hardware in a lab environment.
Support for development and test teams utilizing equipment in the Lab.
Creating, maintaining, and improving processes.
Establish customer lab requirements for program product line features.
Tasking and planning for program efforts.
Design support systems machines and network devices.
Establish and Maintain connectivity between RTX systems and external systems, configure all network access needed.
Ensure RTX and Business Partners have reliable access to project systems.
Support all other teams in their tasks involving all aspects of the DIPN.
Documentation of changes within the DPIN configuration of hardware

Benefits

Medical, dental, and vision insurance.
Three weeks of vacation for newly hired employees.
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.
Tuition reimbursement program.
Student Loan Repayment Program.
Life insurance and disability coverage.
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
Birth, adoption, parental leave benefits.
Ovia Health, fertility, and family planning.
Adoption Assistance.
Autism Benefit.
Employee Assistance Plan, including up to 10 free counseling sessions.
Healthy You Incentives, wellness rewards program.
Doctor on Demand, virtual doctor visits.
Bright Horizons, child and elder care services.
Teladoc Medical Experts, second opinion program.
Medical
Dental
Vision
Life insurance
Short-term disability
Long-term disability
401(k) match
Flexible spending accounts
Flexible work schedules
Employee assistance program
Employee Scholar Program
Parental leave
Paid time off
Holidays