Senior Software Engineer (Onsite)

RTX

1d • Onsite

About The Position

The C2BMC Next Program, based in Colorado Springs, CO, is seeking a system administrator to provide first line of defense for user level interactions and issues in the X-Lab. This role involves supporting users in person, secure phone, email or instant message (IM), and requires refined customer service skills in addition to IT skills. The individual must be comfortable diagnosing and troubleshooting issues with remote users daily. This position will also support MDA flight tests, focusing on the integration of R&D systems into C2BMC, and will contribute to other ongoing X-Lab projects as needed. As a System Administrator, the successful candidate will work independently or with a small group in a highly dynamic and ever-changing environment. This is a full-time onsite position at Schriever SFB, not a remote work position, and may require a small amount of travel and occasional off-hours work.

Requirements

• Experience with Java
• Comfortable with interfacing professionally with users and customers in an IT service type setting
• Ability to write and edit technical documentation of processes/procedures in solutions such as Atlassian Confluence
• Experience developing enterprise applications on Linux
• Strong problem-solving skills, including the ability to review performance and operational issues, identify root cause, recommend, design and implement a solution
• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience
• IAT2 (Security+ or equivalent) required with 60 days of start
• Active and transferable Secret U.S. government issued security clearance is required prior to start date
• U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Nice To Haves

• Command and control system application development
• Previous experience with message translation software
• Automated test and pipeline development experience
• Proficiency in Project Management Tools: Experience using Microsoft Project, Jira, or similar platforms for scheduling, task management, and tracking project progress
• Agile Methodology Expertise: Strong understanding and application of Agile methodologies, including SCRUM, for iterative development and team collaboration
• Risk Management: Skilled in identifying potential risks, developing mitigation strategies, and implementing proactive solutions to ensure project success
• Requirements Management: Experience in decomposing, prioritizing, and managing technical and functional requirements throughout the project lifecycle
• Cross-Functional Leadership: Proven ability to collaborate with multi-disciplinary teams, ensuring alignment across engineering, operations, and program leadership to achieve objectives

Responsibilities

• Support users in person, secure phone, email or instant message (IM)
• Diagnose and troubleshoot issues with remote users daily
• Support MDA flight tests and focus on the integration of the R&D systems into C2BMC
• Contribute to other ongoing X-Lab projects as needed
• Apply principles, theories, and concepts in their field to provide imaginative and thorough solutions to a wide range of difficult problems
• Work under general direction, with results reviewed upon completion for adequacy in meeting objectives
• Represent the organization in providing solutions to difficult technical issues associated with specific projects, with frequent internal and external customer contacts

Benefits

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Ovia Health, fertility, and family planning
• Adoption Assistance
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives, wellness rewards program
• Doctor on Demand, virtual doctor visits
• Bright Horizons, child and elder care services
• Teladoc Medical Experts, second opinion program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior