Senior Software Engineer - VoIP
About The Position
Come be a part of our mission and make a meaningful and positive impact with the industry leading provider of language services for the Deaf and heard-of-hearing! Benefits Paid Vacation Time and Paid Sick Time and Paid Holidays 401k 6% match with immediate vesting Nationwide Medical Insurance plans and coverage (Medical, Dental/Orthodontia, Vision) TeleDoc HSA company match 3 Medical plan options including a Low Deductible PPO Medical Plan Offering Employee Assistance Program Engaged Employee Resource Groups Outstanding Learning and Career Development Opportunities Pay Range: Actual pay may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for incentive compensation.
Requirements
- Minimum 4 Year / Bachelors Degree Computer Science or a related area or equivalent work experience
- Strong knowledge of VoIP protocols & troubleshooting
- Knowledge of VoIP Platforms such as Kamailio & RTPengine
- Strong understanding of Linux Operating systems
- Experience with containerization technologies such as docker and orchestration platforms such as Kubernetes / Amazon EKS
- Familiarity with IaC & Configuration Management tools such as Terraform, Ansible, Packer
- Git, GitHub & GitHub Actions.
- Experience with one or more scripting languages (python, bash)
Responsibilities
- Follow engineering best practices to develop high quality products in a committed team
- Manage and optimize VoIP infrastructure including SIP proxies, media proxies, and media servers (e.g., Kamailio, RTPengine, FreeSWITCH).
- Develop and maintain software for various APIs used in a VoIP environment, e.g. provisioning and QA automation.
- Design and implement automated QA testing & validation to cover common RTC scenarios.
- Monitor and troubleshoot VoIP traffic, call routing, and signaling issues using tools like Wireshark, SIPp, and HOMER.
- Enforce security and compliance standards for RTC infrastructure (e.g. Firewall and Security Group Rules, TLS).
- Design, implement, and maintain CI/CD pipelines for RTC, VoIP, and other infrastructure components.
- Automate provisioning and configuration of RTC systems using tools like Ansible, Packer, & Terraform
- Monitor, analyze and troubleshoot issues related to SIP signaling, media transport and WebSocket communication.
- Work with AWS services - EC2, ECS, S3, Lambda, ELB, IAM, DynamoDB, Kinesis, CloudWatch, etc.
- Ensure high availability and disaster recovery for production services.
- Participate in on-call rotation, incident response, and root cause analysis for service outages.
Benefits
- Paid Vacation Time
- Paid Sick Time
- Paid Holidays
- 401k 6% match with immediate vesting
- Nationwide Medical Insurance plans and coverage (Medical, Dental/Orthodontia, Vision)
- TeleDoc
- HSA company match
- 3 Medical plan options including a Low Deductible PPO Medical Plan Offering
- Employee Assistance Program
- Engaged Employee Resource Groups
- Outstanding Learning and Career Development Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1-10 employees
