Senior Software Asset Analyst (Information Systems Analyst II Option C)

State of Illinois•Springfield, IL

21h•Onsite

About The Position

Are you looking for a rewarding career with an organization that values its staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative-thinking, problem-solving environment. This position serves as a Senior Software Asset Analyst for the Department of Innovation & Technology (DoIT), serving as a subject-matter expert and overseeing the compliance, optimization, and management of DoIT managed software assets and licensing agreements across the managed enterprise. In this role, you will monitor and maintain adherence to state procurement laws, contract terms, and audit requirements while maximizing the value of software investments. Additionally, you will collaborate with DoIT IT teams, procurement, legal, clients, and vendors in support of software license cost optimization and standardization. If you possess skills, abilities, knowledge, and experience, we invite you to apply for this position with DoIT! As a State of Illinois employee, you receive a comprehensive benefits package including:• Competitive Group Insurance benefits, including health, life, dental, and vision plans.• Flexible work schedules (when available and dependent upon position)• 10 -25 days of paid vacation time annually (10 days for the first year of state employment)• 12 days of paid sick time annually, which carries over year to year• Three paid personal business days per year• 13-14 paid holidays per year, dependent on election years• 12 weeks of paid parental leave• Pension plan through the State Employees Retirement System• Deferred Compensation Program – voluntary supplemental retirement plan• Optional pre-tax programs - Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibilityFor more information regarding State of Illinois Benefits, follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspxEssential Functions Under administrative direction, serves as a Senior Software Asset Analyst for the Department of Innovation & Technology (DoIT), serving as a subject-matter expert and overseeing the compliance, optimization, and management of DoIT managed software assets and licensing agreements across the managed enterprise. Collaborates with DoIT IT teams, procurement, legal, clients, and vendors in support of software license cost optimization and standardization. Administers and utilizes enterprise SAM tools and software management portals, such as ServiceNow SAM Pro, Adobe Admin Console, and other equivalent platforms, including accurately tracking of software entitlements, installations, reclamation, and usage across supported agencies. Monitors and maintains continuous compliance with software licensing agreements and contractual obligations, including preparing for internal and external audits, providing documentation and reports as requested. Keeps abreast of new developments in the information technology field by continuing education through online training platforms, meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures. Performs other duties as required or assigned, which are reasonably within the scope of responsibilities enumerated above.

Requirements

Requires knowledge, skill, and mental development equivalent to completing four (4) years of college with coursework in computer science or related fields.
Requires three (3) years of professional experience in Client Services or related Information Technology field.
Requires three (3) years of professional experience managing software assets, licenses, or IT Asset Management (ITAM), including Software Asset Management (SAM) practices, ensuring compliance with software licensing agreements, and optimizing software investments.
Requires three (3) years of professional experience with initiating and understanding IT procurement processes, including researching, gathering information, reviewing purchase requests, validating accuracy, and tracking contract renewals.
Requires three (3) years of professional experience in IT contract management and software licensing administration, including coordinating vendor relationships and supporting software true-ups and renewals.
Requires three (3) years of professional experience leading, mentoring, or coordinating cross-functional teams, providing guidance to analysts and technical staff, and aligning team efforts with enterprise objectives.

Nice To Haves

Three (3) years of professional experience managing software assets, licenses, or IT Asset Management (ITAM), including Software Asset Management (SAM) practices, ensuring compliance with software licensing agreements, and optimizing software investments.
Three (3) years of professional experience with initiating and understanding IT procurement processes, including researching, gathering information, reviewing purchase requests, validating accuracy, and tracking contract renewals.
Three (3) years of professional experience in IT contract management and software licensing administration, including coordinating vendor relationships and supporting software true-ups and renewals.
Three (3) years of professional experience leading, mentoring, or coordinating cross-functional teams, providing guidance to analysts and technical staff, and aligning team efforts with enterprise objectives.
Extensive knowledge of software licensing models and practices from major vendors (e.g., Microsoft, Adobe, Oracle, IBM), including license reconciliation, cost optimization, and standardization strategies.
Working knowledge of Software Asset Management (SAM) and IT Service Management (ITSM) tools (e.g., ServiceNow SAM Pro, Flexera, Snow, Adobe Admin Console), including tracking entitlements, installations, reclamation, and maintaining data integrity.
Ability to apply strong analytical and problem-solving skills to assess compliance risks, evaluate operational or procedural issues, and develop remediation strategies.
Ability to build and maintain effective working relationships with cross-functional teams, vendors, clients, and stakeholders to achieve shared goals.
Developed verbal and written communication skills, including the ability to prepare reports, present technical information to diverse audiences, and assist in planning and delivering training and development programs.

Responsibilities

Serves as a Senior Software Asset Analyst for the Department of Innovation & Technology (DoIT), serving as a subject-matter expert and overseeing the compliance, optimization, and management of DoIT managed software assets and licensing agreements across the managed enterprise.
Collaborates with DoIT IT teams, procurement, legal, clients, and vendors in support of software license cost optimization and standardization.
Administers and utilizes enterprise SAM tools and software management portals, such as ServiceNow SAM Pro, Adobe Admin Console, and other equivalent platforms, including accurately tracking of software entitlements, installations, reclamation, and usage across supported agencies.
Monitors and maintains continuous compliance with software licensing agreements and contractual obligations, including preparing for internal and external audits, providing documentation and reports as requested.
Keeps abreast of new developments in the information technology field by continuing education through online training platforms, meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
Performs other duties as required or assigned, which are reasonably within the scope of responsibilities enumerated above.

Benefits

Competitive Group Insurance benefits, including health, life, dental, and vision plans.
Flexible work schedules (when available and dependent upon position)
10 -25 days of paid vacation time annually (10 days for the first year of state employment)
12 days of paid sick time annually, which carries over year to year
Three paid personal business days per year
13-14 paid holidays per year, dependent on election years
12 weeks of paid parental leave
Pension plan through the State Employees Retirement System
Deferred Compensation Program – voluntary supplemental retirement plan
Optional pre-tax programs - Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility