Senior Site Specialist, Corporate Real Estate

FINRA • Rockville, MD

19h • Onsite

About The Position

The Senior Specialist, Corporate Real Estate plays a vital role in FINRA's Corporate Real Estate team by providing comprehensive facilities management, technical systems expertise, and operational coordination across FINRA locations. Under general direction of the Manager, Corporate Real Estate, the role combines hands-on facilities oversight with data management to ensure optimal workplace environments that support FINRA's regulatory mission. The role requires technical knowledge, strong vendor management skills, and excellent customer service skills to maintain efficient and effective workspaces. Essential Job Functions: Facilities Operations - Ensure the coordination of maintenance, repair, and janitorial operations across FINRA locations by managing relationships with regional technicians, national vendors, and contractors. Implement standardized inspection protocols and centralized service request systems to ensure consistent, timely resolution across the portfolio. Space Planning & Systems Management - Maintain accurate space data in FM Systems, collaborate with architects and engineers on AutoCAD floor plans. Coordinate office moves, additions, and changes including telecommunications and security requirements. Financial Management & Budget Support Support budget preparation across all facilities. Process and code invoices with proper cost allocation and cross-site analysis. Generate portfolio-wide occupancy reports and departmental chargebacks. Identify cost-saving opportunities through economies of scale and standardization. Vendor Relationship Management Effectively manage multi-disciplinary vendor relationships. Facilitate standardized vendor training on FINRA procedures and compliance standards, Maintain insurance certificates and service agreements, and Monitor performance delivery. Multi-Site Property Management & Stakeholder Relations Serve as liaison with landlords and property representatives. Coordinate services between staff and contractors. Serve as a contact for facilities inquiries and complaints. Administrative & Emergency Response Support - Support property management across all locations, participate as first responder team member, and remain updated on and in adherence to Incident Response and Business Continuity plans. Database Management & Reporting - Maintain standardized database structures and reports for all facilities, maintain facility records, and create automated data import routines as needed. Training & Process Improvement – Support facilities management system training to corporate users across locations, document processes and procedures, research and implement industry best practices across the portfolio, and drive operational efficiency that benefit the entire facilities network. Demonstration of FINRA’s values. Collaboration, both in-person and virtually, in furtherance of FINRA’s mission of investor protection and market integrity.

Requirements

• Bachelor's degree in Facilities Management, Business Administration, or related field, or equivalent combination of education and relevant experience required.
• Minimum five (5) years of experience in facilities management or corporate real estate.
• Technical proficiency with facilities management software (FM Systems) and AutoCAD.
• Strong knowledge of Microsoft Office products (Word, Excel, Outlook).
• Experience with building systems and maintenance requirements.
• Experience with lease administration, lease abstraction.
• Strong financial acumen including budget tracking and invoice processing.
• Excellent organizational and problem-solving abilities.
• Outstanding communication and customer service skills.
• Strong vendor management skills and experience coordinating vendors and service providers.
• Ability to effectively coordinate multiple priorities in a professional environment.

Responsibilities

• Ensure the coordination of maintenance, repair, and janitorial operations across FINRA locations by managing relationships with regional technicians, national vendors, and contractors.
• Implement standardized inspection protocols and centralized service request systems to ensure consistent, timely resolution across the portfolio.
• Maintain accurate space data in FM Systems, collaborate with architects and engineers on AutoCAD floor plans.
• Coordinate office moves, additions, and changes including telecommunications and security requirements.
• Support budget preparation across all facilities.
• Process and code invoices with proper cost allocation and cross-site analysis.
• Generate portfolio-wide occupancy reports and departmental chargebacks.
• Identify cost-saving opportunities through economies of scale and standardization.
• Effectively manage multi-disciplinary vendor relationships.
• Facilitate standardized vendor training on FINRA procedures and compliance standards
• Maintain insurance certificates and service agreements, and Monitor performance delivery.
• Serve as liaison with landlords and property representatives.
• Coordinate services between staff and contractors.
• Serve as a contact for facilities inquiries and complaints.
• Support property management across all locations, participate as first responder team member, and remain updated on and in adherence to Incident Response and Business Continuity plans.
• Maintain standardized database structures and reports for all facilities, maintain facility records, and create automated data import routines as needed.
• Support facilities management system training to corporate users across locations, document processes and procedures, research and implement industry best practices across the portfolio, and drive operational efficiency that benefit the entire facilities network.
• Demonstration of FINRA’s values.
• Collaboration, both in-person and virtually, in furtherance of FINRA’s mission of investor protection and market integrity.

Benefits

• Employees may be eligible for a discretionary bonus in addition to base pay.
• Non-exempt employees are also eligible for overtime pay in accordance with federal, state, or local law.
• As part of its dedication to employee wellness, FINRA provides comprehensive health, dental and vision insurance.
• Additional insurance includes basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment, short- and long-term disability, long-term care, business travel accident, disability and legal.
• FINRA offers immediate participation and vesting in a 401(k) plan with company match and eligibility for participation in an additional FINRA-funded retirement contribution, tuition reimbursement, commuter benefits, and other benefits that support employee wellness, such as adoption assistance, backup family care, surrogacy benefits, employee assistance, and wellness programs.
• Time Off and Paid Leave FINRA encourages its employees to focus on their health and wellness in many ways, including through a generous time-off program of 15 days of paid time off, 5 personal days and 9 sick days, unless otherwise required by law (all pro-rated in the first year).
• Additionally, we are proud to support our communities by providing two volunteer service days (based on full-time schedule).
• Other paid leave includes military leave, jury duty leave, bereavement leave, voting and election official leave for federal, state or local primary and general elections, care of a family member leave (available after 90 days of employment); and childbirth and parental leave (available after 90 days of employment).
• Full-time employees receive nine paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees