Senior Service Sales Engineer

Eaton Corporation • Chanhassen, MN

11d • Hybrid

About The Position

The primary function of the Senior Service Sales Engineer is to sell Eaton’s electrical services offerings to industrial, utility, commercial, data center and institutional customers in the targeted market areas. In doing so, the Senior Sales Engineer will manage the customer relationship, providing sales support and technical expertise to distributors, end users, contractors and specifiers. One will also build relationships with Eaton’s internal operations, general sales force, industrial sales force and product lines to support customers and grow sales.
Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.
In this function you will:
• Consult with customers in different market verticals and provide solutions to problems and pain points
• Maintain regional responsibility for all services orders activity in Eaton’s market segments which include Minnesota, North Dakota & South Dakota
• Train and empower channel partners and manufacturing agents to sell services to end customers and contractors
• Be a subject matter expert on the services offering for the rest of Eaton’s electrical sales organization to support and coach the organization in your region on selling services
• Act as the voice of the customer to Eaton’s services operations and marketing teams, ensuring high customer service and satisfaction
• Collect, analyze and utilize market intelligence regarding competitive products, customer needs, preferences and buying habits
• Prepare and present quotations to customers
• Develop market-based growth strategies to ensure sustained success of Eaton’s services product lines
When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.

Requirements

• Bachelor’s degree from an accredited institution
• Minimum three (3) years of technical or commercial experience
• Possess a valid driver’s license
• This position requires access to export-controlled information. To conform to U.S. government export regulations applicable to that information, an applicant must be a U.S. person defined as a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (green card holder), (iii) refugee under 8 U.S.C. 1157, or (iv) asylee under 8 U.S.C. 1158.
• No relocation is offered for this position. All candidates must currently reside within 50 miles of Chanhassen, MN to be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation.
• Possess excellent communication skills
• Must be able to work in the United States without corporate sponsorship now and within the future
• Knowledge of key customers and ability to grow relationships at those customers in multiple levels of the organization
• Ability to assess customer needs, provide clear, competitive quotations and overcome customer objections to win and grow the business
• Demonstrates understanding of market trends, industry issues and knowledge of competitors
• Ability to leverage support personnel to meet customer needs and work cross functionally in the organization to serve customers
• Knowledge of Eaton electrical product and service capabilities and ability to solution sell to meet customer needs
• Effective implementation of Eaton’s internal sales process
• Effective inclusion, interpersonal and teamwork skills
• Time management, presentation and planning skills
• Ability to travel up to 25% (closer to 30% on an as-needed basis)

Nice To Haves

• Bachelor’s degree in Engineering
• Previous electrical (or relevant) sales experience
• Previous services experience

Responsibilities

• Consult with customers in different market verticals and provide solutions to problems and pain points
• Maintain regional responsibility for all services orders activity in Eaton’s market segments which include Minnesota, North Dakota & South Dakota
• Train and empower channel partners and manufacturing agents to sell services to end customers and contractors
• Be a subject matter expert on the services offering for the rest of Eaton’s electrical sales organization to support and coach the organization in your region on selling services
• Act as the voice of the customer to Eaton’s services operations and marketing teams, ensuring high customer service and satisfaction
• Collect, analyze and utilize market intelligence regarding competitive products, customer needs, preferences and buying habits
• Prepare and present quotations to customers
• Develop market-based growth strategies to ensure sustained success of Eaton’s services product lines

Benefits

• Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work.
• Eaton Benefits Overview.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level