Senior Service Engineer

SunState Medical Specialists•Cape Coral, FL

About The Position

As a Senior Engineer, you will report directly to the Engineering Services Manager for your region. Your responsibilities include taking active ownership of technical hurdles involved in repair and maintenance of radiotherapy and associated equipment in your region. In addition to your responsibilities as an engineer, you will be responsible for resolving escalated service issues, coaching other engineers to resolutions, engineering and implementing complex projects, and for maintaining and overseeing the technology of their assigned accounts. In this role you will work closely with: · The engineering manager to ensure the smooth operation of all engineering activities. · Other senior engineers across the nation and work on developing strategies to provide remote support and on-site visit support to engineers. · And, as a liaison with local stakeholders and vendors to take ownership of technical issues and work towards resolutions. In your role you will need to develop strong relationships with the following internal parties: · Centre Leaders · Chief Physicist · Lead Engineers · Unit Leaders · Site and Lead physicists

Requirements

Recognized qualifications as an essential in the relevant engineering discipline
Suitable Vendor / In House training on all equipment where applicable with experience in working with a variety of relevant equipment platforms and staff of differing experience
Be eligible to apply for, and hold, a Radiation user License and Electrical restricted worker’s license relevant to the applicant’s State in which employed, and other States as required
Detailed, up to date technical knowledge and understanding of all Linear Accelerators and associated infrastructure (including IT requirements)

Nice To Haves

Ability to occasionally travel interstate and also between sites of a Practice
Overseas travel may be required
Attend training courses and seminars as required
Strong communication skills
Flexibility to work roster and ability to work in split shifts if required

Responsibilities

Senior Engineer is required to take active ownership of technical hurdles involved in repair and maintenance of radiotherapy and associated equipment in his state.
To engage in frequent or periodic communications with sponsors, vendors and potential customers.
Ensure that tasks, milestones, and deliverables are accomplished on time, within budget and in accordance with GC quality standards.
Utilize broad and innovative skills to work in a team environment to find solutions to challenging problems and contribute to concept development and customer proposals
Work with Engineering Manager in streamlining quality process control.
Expected to accommodate roster changes to ensure onsite and remote support to other engineers as required. This includes flexibility to change roster with short notice or perform split shifts during the day.
Proactively engage in increasing clinical availability of Radiotherapy equipment in their respective state.
Actively engage in National engineering service delivery support and contribute towards national spare parts management initiatives.
Work with the team in Performance and record keeping of FCOs, updates, Preventive Maintenance and upgrades as released by the manufacturer.
Assist in coaching other members in the department within a specialist field
Demonstrate a basic knowledge of completing simple QA activities
Demonstrate people and technical leadership skills to support your local team and manage them in absence of your local engineering manager.