Senior Salesforce Administrator
About The Position
Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFR CT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap™Analysis), assess coronary blood flow (FFR CT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare. Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 500,000 patients worldwide. Heartflow is seeking an exceptional candidate for the position of Sr. Salesforce Administrator to join our team as we look to scale our organization and ramp up commercialization efforts in the U.S., UK, Europe, and Japan. The Sr. Salesforce Administrator will play a key role in driving commercial excellence to provide expanded business tools and processes. Leveraging expertise and experience in sales process optimization, Configure-Price-Quote (CPQ), contracts management and project management, this individual will drive business process improvements for commercial operations and the integration of processes, technology, and people toward the achievement of sales targets. This position will work with multiple teams and stakeholders, including users within the various business teams, and make a direct impact on business process and commercial operations.
Requirements
- Experience implementing Salesforce configuration changes including (but not limited to): User Profiles, Flow, custom objects and fields, page layouts, record types, custom settings, dashboards and reports
- Expert Knowledge of Development and configuration of Sales Cloud, Service Cloud, CPQ and other Salesforce solutions
- Ability to assess the impact of new requirements on Salesforce and other integrated systems
- Excellent relationship-building skills and ability to liaise with stakeholders at all levels
- Exceptional organizational and time-management abilities
- Attentive to detail with strong quality control
- Passionate about HeartFlow’s mission
- Track record of academic excellence, including a four-year Bachelor’s degree
- 5+ years related Salesforce.com experience
- Salesforce.com Lightning experience required
Nice To Haves
- Salesforce.com certification(s) preferred
Responsibilities
- Collaborate with the Salesforce Architect to translate technical designs into scalable platform solutions.
- You will be responsible for the hands-on configuration, ongoing maintenance, and continuous enhancement of the Salesforce ecosystem.
- Refine, and implement the next iteration of SFDC and research other partners that integrate into SFDC to increase overall customer targeting and penetration and improve the contracting process
- Implement, maintain, and enhance Salesforce.com Sales Cloud and Service Cloud platforms and related SaaS applications
- Execute the configuration of Salesforce CPQ based on architectural designs, including Product Bundles, Option Constraints, Price Rules, and Discount Schedules.
- Own the "SKU" lifecycle in Salesforce, ensuring new products are set up correctly for quoting, billing, and revenue recognition.
- Implement scalable system logic to support evolving business pricing models, ensuring the quoting engine remains accurate and low-maintenance.
- Regularly audit data quality; run de-duplication and cleanup efforts to ensure accurate forecasting.
- Identify, diagnose, and resolve problems within the Salesforce.com environment
- Adhere to and strengthen Change Management/Change Control processes, maintaining the security and integrity of our environment
- Organize and perform testing and validation activities, where applicable
- Train users on new and existing features within Salesforce.com and other SaaS applications that are plugged into SFDC
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
