Senior Salesforce Administrator

Comscore • Middletown Township, NJ

10d • $90,000 - $115,000 • Remote

About The Position

Comscore is hiring a Salesforce Administrator to work within our Salesforce ecosystem. You will act as the technical bridge between business requirements and well-designed Salesforce solutions while safeguarding data integrity and system health. As part of the Salesforce team at Comscore, you’ll play a key role in increasing Salesforce adoption and utilization, improving data quality and reliability, and supporting the timely resolution of user issues. This is an internally facing position, and you’ll be interacting with people at all levels and across all functional areas at Comscore.

Requirements

• You’ve got a bachelor’s degree from an accredited institution
• You’ve got 5-7+ years of Salesforce Lightning Administration Experience in a mid-to-large org and have through knowledge of the Salesforce platform, its core functionalities and customization options, data management tools, and automation features
• You’re Salesforce Certified
• You’re able to demonstrate ownership of a Salesforce production environment with a history of leading end-to-end enhancements from discovery to design to build to release and adoption
• You have a strong understanding of CRM strategy, data models, and revenue processes
• You’re able to manage multiple projects simultaneously, prioritize tasks and meet deadlines consistently
• You’ve got a strong working knowledge of Salesforce Development concepts, and understand how Apex works in tandem with other low-code solutions in Salesforce
• You’ve got a solid working knowledge of the Quote-to-Cash process within a sales organization, especially as it’s implemented with Salesforce’s CPQ solution
• You’ve got outstanding written and verbal communication skills and can clearly and effectively communicate with users at all levels of the organization
• You have experience working directly with business stakeholders to translate requirements into scalable solutions
• You possess strong analytical and problem-solving skills and can work independently as well as collaboratively
• You’re comfortable working in an agile environment with a small team of administrators
• You’re a proactive problem solver, not just reactive support
• You’re able to adapt to and embrace change

Nice To Haves

• You ideally have experience supporting multiple clouds (e.g., Sales Cloud, Service Cloud, etc.)

Responsibilities

• System Administration/Configuration
• Managing day-to-day Salesforce administration including user setup, profiles, permissions, roles, and workflows, validation rules, automation (flows) and all other configuration to streamline operations and align Salesforce with Comscore’s evolving business requirements.
• Evaluating and implementing AppExchange solutions and third-party integrations
• Maintaining system documentation and creating training materials for end-users
• Managing data imports, migrations, and bulk updates while ensuring accuracy and integrity
• Performing regular data audits and cleanup activities to maintain database health
• Establishing and maintaining data entry standards and deduplication processes
• Creating and maintaining custom objects, fields, and page layouts as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level