Senior Salesforce Administrator

Parloa • New York, NY

4d • $120,000 - $185,000

About The Position

As a Senior Salesforce Administrator at Parloa, you’ll be the driving force behind the scalability, reliability, and effectiveness of our Salesforce ecosystem. You will build out our Salesforce instance end-to-end, supporting our GTM teams (Marketing, Growth, Solution Engineering, Sales, CX) in building efficient processes and ensuring seamless data flow across systems. Your mission is to enable scalable systems that drive operational excellence as we continue to grow globally.

Requirements

• 3–5 years of Salesforce Administrator experience in a fast-paced SaaS environment.
• At least 2 years in a Senior Admin or Lead Admin role, owning complex Salesforce projects or multi-departmental systems.
• Salesforce Certified Administrator and Advanced Admin required
• Proven experience managing and scaling Salesforce for GTM- and Sales Teams.
• Deep understanding of Salesforce data model, process automation (Flows), and permission management.
• Strong grasp of RevOps concepts, with an eye for process optimization and cross-system efficiency.
• Familiarity with API-based integrations and middleware tools (Zapier, n8n, etc.).
• Exceptional attention to detail, documentation, and communication skills.
• Proactive, collaborative, and solution-oriented mindset — you enjoy taking ownership and improving systems.
• Ideally located in New York (USA), with the ability to collaborate with global teams across time zones.

Responsibilities

• Partner with Revenue Operations, Sales, Marketing, and Customer Success teams to optimize workflows and drive adoption.
• Implement and maintain custom objects, validation rules, flows, and process automations.
• Ensure data integrity and hygiene, performing regular audits and developing standards for data entry and maintenance.
• Manage integrations between Salesforce and other SaaS platforms (e.g., HubSpot, Gong, etc.).
• Collaborate with business stakeholders to translate requirements into scalable technical solutions.
• Provide training and documentation for end-users and help drive best practices across teams.
• Work with global peers to align Salesforce governance and processes across regions.
• Support reporting and dashboard creation for leadership and GTM analytics.

Benefits

• Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.
• OTE Salary Range - $120,000 - $185,000 + Equity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees