Senior Salesforce Administrator
About The Position
Directs staff recruitment, development and evaluation; supervises, trains and evaluates assigned staff. • Oversees acquisition and operation of technology resources (Salesforce, data services). • Works with other business leaders and stakeholders to define, adapt, develop, and implement technology solutions to the business, communications and security needs of the department. • Participates in formulation of annual budget. • Directly interfaces with stakeholders and other business leaders regarding ongoing operations, applications and existing resources. • Manages projects related to applications (networking, software, implementation, security). • Conducts direct liaison with university IT staff regarding ongoing operation, application and existing resources. Participates in formulation of the department's technology plans and policies. • Administers the implementation of projects, and the application of policies. • Oversees troubleshooting and debugging. • Assumes or coordinates other duties or projects as assigned or directed.
Requirements
- Knowledge of current and future trends in technologies and management practices.
- Knowledge of Salesforce capabilities and architecture.
- Knowledge of training, management, and supervisory principles and practices.
- Knowledge and understanding of the administrative functions of assigned units.
- Skill in planning for information resources and technology.
- Skill in establishing and maintaining effective working relationships.
- Skill in both verbal and written communication.
- Skill in training resources to use Salesforce and other technology solutions.
- Skill in effectively managing, supervising and evaluating assigned staff.
- Ability to prioritize and budget own time and the time of direct reports.
Responsibilities
- Directs staff recruitment, development and evaluation
- Supervises, trains and evaluates assigned staff
- Oversees acquisition and operation of technology resources (Salesforce, data services)
- Works with other business leaders and stakeholders to define, adapt, develop, and implement technology solutions to the business, communications and security needs of the department
- Participates in formulation of annual budget
- Directly interfaces with stakeholders and other business leaders regarding ongoing operations, applications and existing resources
- Manages projects related to applications (networking, software, implementation, security)
- Conducts direct liaison with university IT staff regarding ongoing operation, application and existing resources
- Participates in formulation of the department's technology plans and policies
- Administers the implementation of projects, and the application of policies
- Oversees troubleshooting and debugging
- Assumes or coordinates other duties or projects as assigned or directed
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Senior
Education Level
No Education Listed
Number of Employees
501-1,000 employees
