Senior Salesforce Administrator

Doximity•San Francisco, CA

4d•Remote

About The Position

Doximity is transforming the healthcare industry. Join our mission to help every physician be more productive and provide better care for their patients. As medicine's largest network in the United States, there's an elevated level of responsibility in everything we do. We don't take that responsibility lightly and are committed to building diverse teams with an inclusive culture that can make a direct impact on the healthcare system. One of Doximity's core values is stretching ourselves. Even if you don't check off all the boxes below we encourage you to apply. Doximity is full of exceptional people who bring their own unique experiences to work everyday and make us all better for it! We are looking for an experienced, motivated, tenacious and resourceful senior-level Salesforce Administrator to add to our growing team. This role can be filled in our San Francisco headquarters or remotely in the US. About You: You have an understanding of Salesforce administration and best practices, coupled with development experience/working towards becoming a developer. You have knowledge and proficiency on new features and future enhancements to the Salesforce platform. You are adept at designing solutions to support short and long term goals and requirements of the account management, marketing, product, and sales teams utilizing commercial, open source and custom-developed software. You are familiar with serving in a support role and can concisely and effectively communicate issues, blockers, and other technical items to team members and those you support. You have a desire to learn quickly and a positive attitude towards learning and troubleshooting. You are self-motivated and able to manage yourself and your time effectively. How You’ll Make an Impact: Actively participate in the proper configuration and utilization of the organization's CRM platform. Be a subject matter expert ready to craft and develop solutions to ever-changing business needs Create and maintain excellent documentation of processes and solutions. Participate in team discussions centered on transforming business requirements into system improvements, using best practices, and identifying opportunities for additional improvements

Requirements

5+ years of experience as a Salesforce administrator
Associates or Bachelor’s degree in business, mathematics, computer science or related field preferred (5+ years of experience will be accepted in lieu of a degree)
Hands-on application configuration experience with Salesforce, including:
Agentforce and Einstein Generative AI
Flow/Workflows/Process Builder/Approval Processes
Objects/Fields/Validation Rules
Data Loader
Lightning Components
Apex Triggers and Classes
Security
Lightning Optimization
Integration (REST API)
Working knowledge of Microsoft Office and Google Apps
Be HIGHLY professional, friendly, patient, and positive!

Nice To Haves

Experience with integration tools (Boomi, Mulesoft, etc)
Experience with analytics tools (Tableau, Einstein, etc)
Experience with financial tools (Netsuite, Workday, etc)
Salesforce Certifications (Administrator, Consultant and Developer) are desired

Responsibilities

Actively participate in the proper configuration and utilization of the organization's CRM platform.
Be a subject matter expert ready to craft and develop solutions to ever-changing business needs
Create and maintain excellent documentation of processes and solutions.
Participate in team discussions centered on transforming business requirements into system improvements, using best practices, and identifying opportunities for additional improvements