Senior Sales Representative

Xylem•Kansas City, KS

1d•Onsite

About The Position

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Xylem Water Sales and Services is hiring a Senior Sales Representative to manage and grow a well-established territory within Xylem's Light Industry Division. This role involves providing cutting-edge water treatment solutions for high-purity and wastewater applications across a variety of industries. In this role, you will work directly with clients to specify and sell tailored water treatment solutions, with a strong emphasis on Xylem's preventative maintenance services. You’ll serve as the primary point of contact throughout the customer lifecycle—ensuring satisfaction, fostering retention, and driving year-over-year business growth. Key responsibilities include maintaining and strengthening customer relationships through on-site visits within the assigned territory, as well as engaging clients via multiple communication channels to close deals and provide ongoing support. You’ll respond to inquiries with expert product recommendations and guide opportunities through all stages of the sales pipeline using CRM tools, which are also used for forecasting and SIOP planning. The ideal candidate will have a commercial or industrial water treatment background, and brings a sense of urgency, prioritize safety, and work collaboratively across teams to execute sales strategies and uncover new business opportunities, all while maintaining high service standards and growing sales volume. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG).

Requirements

A bachelor’s degree in business, economics, finance, or a related field with at least 4 years experience or equivalent work experience in the water treatment industry
Basic knowledge of water treatment systems and methods
Strong analytical and critical thinking skills
Proficiency in data analysis tools and software
Ability to work collaboratively in a team environment
Eagerness to learn and take on new challenges
Organizational skills and the ability to manage multiple tasks simultaneously

Nice To Haves

Extensive knowledge of water treatment methods including water softening, carbon filtration, reverse osmosis, UV purification, and deionization
Adjacent industry experience could include chemical water treatment for boilers, cooling towers and chillers

Responsibilities

Generate new leads and prospects
Build and maintain relationships with clients
Conduct sales meetings and presentations
Negotiate and close deals
Meet or exceed sales targets
Provide regular sales forecasts and reports
Identify and capitalize on market trends and opportunities
Manage and grow existing client accounts
Conduct regular check-ins with clients to ensure satisfaction
Address and resolve any client concerns or issues
Identify and pursue upselling and cross selling opportunities
Collaborate with internal teams to ensure timely and successful delivery of products/services to clients
Develop and execute a strategic sales plan for assigned territory
Identify and prioritize key accounts and prospects in territory
Monitor and analyze market trends and competitor activities in territory
Plan and manage travel to visit clients and prospects within territory
Maintain a thorough understanding of company's products and services
Stay updated on industry trends and developments
Effectively communicate product features and benefits to clients
Provide feedback and suggestions for product improvements
Keep accurate and up-to-date records of sales activities and client interactions
Submit necessary paperwork and reports in a timely manner
Manage and track expenses related to sales activities
Participate in regular team meetings and training sessions