Senior Sales Representative

Xylem•Kansas City, MO

17h•Onsite

About The Position

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. This Senior Sales Representative role is within Xylem's Light Industry Division, managing and growing a well-established territory. The position involves providing cutting-edge water treatment solutions for high-purity and wastewater applications across various industries, with a strong emphasis on Xylem's preventative maintenance services. You will serve as the primary point of contact throughout the customer lifecycle, ensuring satisfaction, fostering retention, and driving year-over-year business growth. Key responsibilities include maintaining and strengthening customer relationships through on-site visits within the assigned territory, as well as engaging clients via multiple communication channels to close deals and provide ongoing support. You’ll respond to inquiries with expert product recommendations and guide opportunities through all stages of the sales pipeline using CRM tools for forecasting and SIOP planning. The ideal candidate will have a commercial or industrial water treatment background, bring a sense of urgency, prioritize safety, and work collaboratively across teams to execute sales strategies and uncover new business opportunities, all while maintaining high service standards and growing sales volume. Xylem is committed to innovative technology solutions transforming water usage, conservation, and re-use, impacting public utilities, industrial sectors, residential areas, and commercial buildings, with a focus on smart metering, network technologies, and advanced analytics. The company also offers a paid Volunteer Program (Xylem Watermark) and prioritizes employee well-being through inclusion and belonging as well as Employee Resource Groups (ERG).

Requirements

A bachelor’s degree in business, economics, finance, or a related field with at least 4 years experience or equivalent work experience in the water treatment industry
Basic knowledge of water treatment systems and methods
Strong analytical and critical thinking skills
Proficiency in data analysis tools and software
Ability to work collaboratively in a team environment
Eagerness to learn and take on new challenges
Organizational skills and the ability to manage multiple tasks simultaneously

Nice To Haves

Extensive knowledge of water treatment methods including water softening, carbon filtration, reverse osmosis, UV purification, and deionization
Adjacent industry experience could include chemical water treatment for boilers, cooling towers and chillers

Responsibilities

Generate new leads and prospects
Build and maintain relationships with clients
Conduct sales meetings and presentations
Negotiate and close deals
Meet or exceed sales targets
Provide regular sales forecasts and reports
Identify and capitalize on market trends and opportunities
Manage and grow existing client accounts
Conduct regular check-ins with clients to ensure satisfaction
Address and resolve any client concerns or issues
Identify and pursue upselling and cross selling opportunities
Collaborate with internal teams to ensure timely and successful delivery of products/services to clients
Develop and execute a strategic sales plan for assigned territory
Identify and prioritize key accounts and prospects in territory
Monitor and analyze market trends and competitor activities in territory
Plan and manage travel to visit clients and prospects within territory
Maintain a thorough understanding of company's products and services
Stay updated on industry trends and developments
Effectively communicate product features and benefits to clients
Provide feedback and suggestions for product improvements
Keep accurate and up-to-date records of sales activities and client interactions
Submit necessary paperwork and reports in a timely manner
Manage and track expenses related to sales activities
Participate in regular team meetings and training sessions