Senior Sales Operations Manager

Procept Biorobotics•San Jose, CA

65d•$144,000 - $170,000•Hybrid

About The Position

Embark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. At PROCEPT, we put the patient first in everything we do and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders. That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities. The Revenue Operations team is seeking a highly motivated Senior Sales Operations Manager to help expand the foundation of a world-class revenue operations engine. Reporting to the Senior Director of Revenue Operations, the Sales Operations Manager will partner with Sales leadership to drive performance through optimized sales processes. This role provides a dynamic opportunity to collaborate with cross-functional teams, including commercial sales, finance, marketing, and customer service. The ideal candidate will have a strong understanding of sales capacity planning, compensation plan implementation and the full customer revenue journey.

Requirements

Bachelor's degree in business administration, finance, or a related field. MBA or equivalent preferred.
5+ years of proven experience in sales operations required
8+ years of related experience required
Strong understanding of sales processes and sales technologies.
Proficiency in data analysis, reporting tools (Excel) and CRM software (Salesforce).
Experience with sales forecasting, pipeline management, incentive compensation planning, quota setting and territory design.

Nice To Haves

Experience with Salesforce CRM and BI tools such as Tableau.
Familiarity with commissions platforms, ideally Performio.
Analytical mindset with the ability to interpret data and make actionable recommendations.
Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
Excellent communication skills with the ability to collaborate effectively across cross-functional teams from sales reps to C-level.
Strong project management skills with the ability to manage multiple tasks and deadlines.
Detail-oriented with a focus on accuracy and quality.
Experience in medical device or healthcare life sciences industry.
Minimum 10% travel required

Responsibilities

Maintain commercial team roster and team assignments to enable seamless onboarding and team transitions.
Define and maintain territory assignments to ensure appropriate alignment to meet business needs across commercial teams.
Lead the sales role capacity planning and modeling to optimize revenue and efficiency.
Design, develop and write global incentive compensation plans to align with performance-based compensation philosophy.
Model quota and compensation to facilitate incentive strategy and administration.
Partner with commercial leadership and finance to manage compensation programs, including quota setting, commissions calculations and administration of incentive compensation platform (Performio).
Maintain global commercial price book and collaborate with marketing to deploy changes, ensuring consistency of pricing, discount structures, and systems.
Conduct deal analysis and prepare models for Commercial Contracts to drive strategic decisions and address customer needs.
Analyze and report on key sales KPIs such as revenue by channel, win/loss rates, quota attainment, pipeline velocity, and forecast accuracy.
Support ad hoc sales analysis as required by Commercial team.
Oversee the implementation and improvement of sales technologies to ensure they support the team's needs and performance