Senior Sales Manager- LSC

SOUTHERN STAR COURT MANAGEMENT CORP • Austin, TX

3d

About The Position

The Senior Sales Manager is responsible for generating top-line revenue through strategic prospecting, account development, and group sales execution. This role focuses on building high-value corporate, association, SMERF, and lifestyle-driven group business that aligns with the property’s brand positioning and revenue strategy. The ideal candidate is a proactive hunter, disciplined closer, and strategic thinker who understands displacement, group ceilings, and rate integrity — not just room night production.

Requirements

• 3+ years hotel group sales experience (lifestyle or boutique preferred)
• Strong negotiation and closing skills
• Understanding of displacement analysis and group ceilings
• Experience with CRM and revenue management collaboration
• Established network within Austin corporate and association markets preferred
• Bachelor’s degree preferred

Responsibilities

• Proactively solicit new group and corporate business aligned with ADR targets
• Maintain and grow a portfolio of high-value accounts
• Develop and execute quarterly action plans tied to budgeted segmentation goals
• Partner with Revenue Management to evaluate displacement and optimize mix
• Support occupancy-first and rate-optimization strategies as directed
• Conduct site visits, client entertainment, and local market engagement
• Maintain strong relationships with meeting planners, corporate travel managers, and third-party intermediaries
• Ensure accurate and timely proposals, contracts, and follow-ups
• Monitor account production vs. goals and adjust strategy as needed
• Maintain CRM accuracy (Delphi/THYNK or equivalent)
• Manage pace reporting and booking activity weekly
• Forecast group production and pipeline integrity
• Participate in weekly revenue strategy meetings
• Conduct property tours
• Support key group arrivals and VIP experiences
• Collaborate with Conference Services and Operations to ensure seamless execution
• Represent Lone Star Court within The Domain and Austin business community
• Maintain cleanliness and organization in all work areas
• Display courteous behavior with guests and team members
• Ensure hotel equipment is in proper working condition
• Perform any additional duties as assigned by the supervisor
• Comply with Valencia Hotel Group (and its affiliates) standards and regulations to encourage safe and efficient hotel operations.
• Report unsafe conditions
• Ensure to complete all required certification, harassment, and safety and security training
• Report any incidents and create an incident report on the same day

Benefits

• Health, dental, and vision insurance.
• Retirement savings plan.
• Paid time off and holidays.
• Professional development and training opportunities.
• Employee discounts on hotel stays and amenities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level