Senior Sales Manager

Donohoe Hospitality Services Careers•Hanover, MD

1d•$75,000 - $80,000

About The Position

The Senior Sales Manager is responsible for driving top-line revenue through proactive sales efforts and strategic account management. This role actively sells guest rooms, meeting space, and banquet services, cultivates long-term client relationships, consistently meets sales targets, and ensures exceptional guest satisfaction. Reporting to the Director of Sales, the Senior Sales Manager builds and grows key accounts to increase market share, submits accurate sales reports and maintains detailed records, collaborates with hotel departments to deliver high-quality service, participates in marketing initiatives and strategy meetings, and maintains comprehensive knowledge of the hotel’s facilities and local attractions.

Requirements

Minimum 3+ years of hotel sales experience preferred.
Proven track record of meeting or exceeding revenue goals in a full-service hotel environment preferred.
Experience selling guest rooms, meeting space, and banquet services strongly preferred.
Bachelor’s degree in Hospitality, Business, Marketing, or related field preferred (or equivalent experience).
Must have prior hotel sales experience
Must have good communication, organization, and interpersonal skills.

Nice To Haves

Experience with government markets a plus

Responsibilities

Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
Serves as the hotel representative to prospective clients and customers who need to rent rooms, meeting space, banquet services, etc
Meet and exceed sales goals.
Submit weekly and monthly sales reports.
Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.
Develop and continually enhance relationships with key corporate, business, government, and travel industry accounts to maintain and increase our market share.
Maintain accurate, legible records and files to ensure quality service and ensure repeat business.
Participate in weekly marketing and sales meetings.
Coordinate events with the client including, space requirements, times, equipment, etc.
Knowledge of all hotel facilities and nearby attractions.
Adhere to all work rules, procedures, and policies established by the hotel, including but not limited to, those contained in the employee handbook.