Senior Risk Analyst

SoFi • San Francisco, CA

12d • Remote

About The Position

Social Finance, LLC seeks Senior Risk Analyst in San Francisco, CA: Job Duties: Lead the design and construction of multi-digital contact channels, digital strategies, and self-service payment solutions that minimize losses and maximize member experience. Optimize the Recovery Channel to provide the best ROI across different segments of post charge-off accounts. Develop and optimize strategies that balance effectiveness and efficiency through a combination of impact analysis, testing and collaboration with stakeholders. Independently lead the entire project lifecycle for complex data analysis, strategies, and models. Utilize predictive analytics, data science methodologies and custom scoring in the development of outreach strategies through the most appropriate communication channel. Evaluate the effectiveness of current loss mitigation policies, draw conclusions, and exert influence at all levels of the organization. Work with Operations and Technology partners to identify gaps in system/operations process flows to ensure alignment of strategy/intent, execution, policies, state legalities and regulatory guidelines as it relates to contacting delinquent customers. Full-time telecommuting is an option.

Requirements

• Master’s degree (or its foreign degree equivalent) in Management Information Systems, Business Analytics, or a related quantitative discipline, and three (3) years of experience in the job offered or in any occupation in related field.
• SQL
• Snowflake
• MS-Excel and Word
• Tableau
• Python
• JIRA
• Sigma
• SAS
• Credit Risk
• Collections and Recovery Analytics
• Predictive modeling
• Quick Base
• Google suite
• Statistical analysis
• Project Management
• Third party collections agency management
• Any suitable combination of education, training and/or experience is acceptable.

Responsibilities

• Lead the design and construction of multi-digital contact channels, digital strategies, and self-service payment solutions that minimize losses and maximize member experience.
• Optimize the Recovery Channel to provide the best ROI across different segments of post charge-off accounts.
• Develop and optimize strategies that balance effectiveness and efficiency through a combination of impact analysis, testing and collaboration with stakeholders.
• Independently lead the entire project lifecycle for complex data analysis, strategies, and models.
• Utilize predictive analytics, data science methodologies and custom scoring in the development of outreach strategies through the most appropriate communication channel.
• Evaluate the effectiveness of current loss mitigation policies, draw conclusions, and exert influence at all levels of the organization.
• Work with Operations and Technology partners to identify gaps in system/operations process flows to ensure alignment of strategy/intent, execution, policies, state legalities and regulatory guidelines as it relates to contacting delinquent customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees