Senior Revenue Operations Specialist

DrFirst Inc.

14h•$95,000 - $120,000•Remote

About The Position

For 25 years, DrFirst has empowered providers and patients to achieve better health through intelligent medication management. We improve healthcare workflows and help patients start and stay on therapy with end-to-end solutions that enhance prescription access, affordability, and adherence. Our solutions help 100 million patients a year and are used by more than 420,000 prescribers, 71,000 pharmacies, 270 EHRs and health information systems, and over 2,000 hospitals in the U.S. This is a great opportunity to be a part of a successful Healthcare IT company experiencing significant growth. Here you'll get to work with some of the smartest and most interesting people around; solving unique and complex challenges in healthcare on a scale matched by a few companies. If you get excited about stretching yourself in new ways, developing yourself to your fullest potential, care about working with smart colleagues; we want to talk to you! Position Overview DrFirst is hiring a Senior Revenue Operations Specialist to support the operational excellence of our sales organization. This role sits within a growing Revenue Operations function and is responsible for ensuring our sales team has the processes, data, and insights they need to sell effectively and efficiently. This is not a reactive, ticket-taking role. We need someone who will support a multi-year transformation of Revenue Operations from tactical execution to strategic capability. You will build scalable processes, deliver reliable reporting, and become a trusted resource to sales leadership. Who Thrives Here Sales-first mindset: you evaluate every decision through the lens of 'does this make selling easier?' Ownership mentality: you take accountability and do not wait to be told what to do Proactive problem-solver who surfaces issues before they become crises Energized by learning how things work and elevating them to the next level

Requirements

4+ years in Sales Operations, Revenue Operations, or a related field
Strong Salesforce proficiency (admin-level preferred)
Experience supporting complex sales motions: enterprise, multi-product, or subscription/SaaS
Analytical mindset with the ability to translate data into actionable recommendations
Strong dashboard and reporting design skills across BI or CRM tools
Ability to write clear, well-scoped requirements for technical teams
Excellent communication skills with the ability to influence without authority

Nice To Haves

Experience in healthcare IT or SaaS environments
Familiarity with revenue intelligence tools such as Gong, Clari, or Groove
Background in competitive intelligence or win/loss analysis programs
Exposure to deal desk processes and approval workflow design

Responsibilities

Support pipeline hygiene, forecast calls, and data quality so leadership can trust the numbers and make confident decisions
Document and optimize sales processes to reduce friction, shorten sales cycles, and ensure consistent execution
Build and maintain sales dashboards that give leadership real-time visibility into pipeline health and rep performance
Translate sales team needs into clear requirements for RevOps, ensuring sales priorities are reflected in the technology roadmap
Support win/loss analysis and competitive intelligence to inform strategy and help reps win more deals
Expand Salesforce account data to include competitors, manufacturers, and partners for better targeting and market awareness
Train sales team on process adherence and system usage to drive adoption and maintain data integrity
Surface risks, opportunities, and insights proactively so leadership can act before issues become problems

Benefits

Competitive compensation, with a base salary of $95,000 - $120,000 (Exact compensation may vary based on skills and experience)
Eligible for Company Performance-based Bonus Program, based on individual and company performance
Medical, dental, and vision insurance
401K eligible after 3 months of employment, with 50% company match up to first 5% of salary contributed to the plan with a 3-year vesting schedule
HSA for eligible employees enrolled in the HDHP, with a generous company contribution up to $500 for individual coverage and $1,000 for family coverage per year
100% company paid short and long-term disability, AD&D, and group life insurance
Accrued annual paid time off (PTO) of 18 days for the first 3 years of service, increasing thereafter, and 7 paid holiday days
Employee Assistance Program
Continuing Education funds up to $1,500 annually for eligible programs after 1 year of service
Voluntary benefits including FSA, Hospital indemnity, Accident and Critical Illness insurances