Revenue Operations Specialist

PAR TechnologyNew Hartford, NY
4dRemote

About The Position

We are seeking a Revenue Operations Specialist to support the systems, reporting and operational processes that power PAR’s go-to-market engine. This role sits within the Revenue Operations function and is responsible for maintaining the integrity of our CRM systems, supporting reporting and analytics across the revenue lifecycle and enabling sales and customer teams with the tools and insights needed to operate effectively. The ideal candidate combines systems thinking, analytical capability and operational discipline to ensure our revenue organization operates with reliable data, efficient processes, and clear visibility into performance. This is an individual contributor role that works cross-functionally with Sales, Customer Success, Finance, Marketing, and Product teams.

Requirements

  • 2–4 years of experience in Sales Operations, Revenue Operations, Business Operations, or a similar analytical or operational role
  • Hands-on experience working with Salesforce
  • Strong analytical skills with experience using Excel, CRM reporting, or business intelligence tools
  • Experience building or supporting dashboards and reporting in tools such as Salesforce and Power BI
  • Familiarity with revenue operations processes such as pipeline management, forecasting and sales performance reporting
  • High attention to detail with the ability to manage operational processes reliably and maintain data integrity
  • Strong communication skills and the ability to collaborate effectively across Sales, Customer Success, Finance and other cross-functional teams
  • Ability to manage multiple operational requests and priorities in a fast-paced environment

Nice To Haves

  • Experience working in SaaS, technology or high-growth environments is a plus
  • Exposure to SQL or other data analysis tools is a plus

Responsibilities

  • Build and maintain operational dashboards and reports in Salesforce, Power BI and Excel
  • Track pipeline performance, bookings trends, and revenue metrics across brands and products
  • Produce recurring operational reports for leadership and cross-functional teams
  • Support ad-hoc data requests and analytical projects across the revenue organization
  • Provide insights into sales performance, customer expansion opportunities, and operational efficiency
  • Support key revenue processes including pipeline tracking, opportunity management, forecasting inputs, and operational reporting
  • Assist with operational tracking related to initiatives such as product rollouts, revenue programs, and customer expansion efforts
  • Support internal coordination across Sales, Customer Success, Finance, and Implementation teams
  • Help maintain documentation of revenue processes and system workflows
  • Identify opportunities to streamline processes and improve operational scalability
  • Partner with Sales and Customer teams to ensure reporting and system workflows support day-to-day operations
  • Support Finance with revenue and booking data validation where required
  • Collaborate with RevOps leadership on improving system architecture, reporting frameworks, and operational workflows
  • Assist with preparation of operational data for internal reviews, forecasting cycles, and leadership reporting
  • Ensure accurate and reliable CRM data
  • Deliver clear reporting and dashboards used by revenue leadership
  • Improve the efficiency of operational processes across the revenue lifecycle
  • Help scale the systems and reporting needed to support PAR’s growth
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