Senior Revenue Operations Manager

Tinuiti

21h • $96,000 - $108,000 • Remote

About The Position

Tinuiti is the largest independent full-funnel marketing agency in the U.S. across the media that matters most, with $4 billion in digital media under management and more than 1,200 employees. Built for marketers who demand growth and accountability, Tinuiti unites media and measurement under one roof to eliminate waste—the biggest growth killer of all—and scale what works. Its proprietary technology, Bliss Point by Tinuiti, reveals the truth around growth and waste, and how to capitalize on it. With expert teams across Commerce, Search, Social, TV & Audio, and more, Tinuiti delivers measurable results with brutal simplicity: Love Growth. Hate Waste. We support 100% remote work for this role! We’d love to hear from you if: Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don't necessarily meet every single point on the job description, please still get in touch. We are seeking a Senior Revenue Operations Manager to architect and optimize the technology, systems, and processes that power our internal lifecycle—from lead generation to financial offboarding. Reporting to the Vice President of Revenue Operations, this role serves as a strategic engine for the organization, identifying and eliminating friction points that hinder scale. You will diagnose technological solutions to complex commercial challenges, own the integrity of our cross-departmental data, and lead high-impact projects that directly influence the company’s profitability and operational agility.

Requirements

• Experience: 5+ years in a Business Operations, Revenue Operations, or Program Management role, preferably within a digital marketing agency or high-growth B2B environment.
• Salesforce CPQ experience.
• Account Engagement (by Salesforce) experience.
• Prior agency experience.
• Technical Proficiency: Advanced Salesforce experience; expert-level knowledge of Microsoft and Google Drive suites; experience with integration tools and data visualization platforms.
• Education: Undergraduate college degree.
• Communication: Exceptional written and verbal skills, with the ability to summarize complex data for large groups and adjust for various stakeholders.
• Self-Starter Mentality: Highly organized with a master-level command of time management and the ability to balance multiple high-priority workstreams autonomously.

Responsibilities

• System Architecture & AI Integration: Partner with leadership to develop CRM and Tech Stack enhancements; identify and implement AI-driven enhancements and automated workflows to eliminate repetitive manual tasks.
• Actionable Intelligence & Analytics: Build and maintain sophisticated, recurring dashboards that provide a "single source of truth" for KPIs including Revenue At Risk, Net Retention, and growth trends.
• Inter-Departmental Synergy: Act as the primary operational bridge between Business Development, Finance, Client Delivery and Marketing to ensure data flows seamlessly across the lead-to-cash lifecycle.
• Process Engineering: Create and drive the adoption of Standard Operating Procedures (SOPs) and documentation that standardize complex global operations.
• Tech Stack Optimization: Proactively identify and pursue system enhancements across Salesforce, Gong, and related platforms to provide richer insights into the customer and employee journey.
• Strategic Enablement: Collaborate with department heads to develop programs, playbooks, and feedback loops that measure the effectiveness of operational initiatives.
• Data Governance: General oversight of data hygiene, de-duplication, and integrity across all platforms to ensure reporting accuracy for executive decision-making.

Benefits

• Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. When you prioritize time for yourself, you're able to bring your best self to work. That’s why we offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, when you need it. On top of that, we provide 20 paid holidays, including multiple long weekends, to ensure you have dedicated time to step away and disconnect. We're proud to offer above-industry standard work-life balance, consistently rated as one of the most loved benefits by Tinuitians year after year.
• Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts
• Retirement: Match up to 4% of your contributions at 100% with immediate vesting
• Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity
• Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child.
• Learning and Development: On-demand learning (powered by LinkedIn Learning), mentorship program, leadership and management development programs and resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level