Senior Responsible AI & Governance Manager

PlayStation Global•San Mateo, CA

7h•Hybrid

About The Position

Are you passionate about Responsible AI and ensuring products are built and deployed ethically and safely? Sony Interactive Entertainment is seeking a highly motivated and experienced Senior Responsible AI & Governance Manager to help ensure our AI products and technologies are developed and deployed ethically, safely, and in alignment with our values. Demonstrated experience in Responsible AI and AI Governance is required. In this role, you will operate at the intersection of technology, policy, and ethics. You will design and implement governance frameworks, guidelines, and best practices that support responsible AI innovation across the organization. You will identify and assess potential risks, conduct evaluations, and partner closely with cross-functional stakeholders to embed responsible AI principles into product development lifecycles. This is a highly collaborative role working across engineering, product, information security, legal, and business teams to ensure AI initiatives align with regulatory requirements and SIE’s broader strategic goals. The ideal candidate brings a strong understanding of generative AI use cases, sociotechnical risk, and product development, balancing responsible AI commitments with internal and external innovation. If you are passionate about AI Governance and Responsible AI, and have demonstrable experience and skills required for this position, we encourage you to apply. This is an opportunity to build and mature an AI governance program within a fast-evolving landscape.

Requirements

5+ years of experience working in AI Governance, Responsible AI, AI Policy or a related field
8+ years of experience leading cross-functional programs from strategy development through operational implementation, partnering with product, engineering, legal, and operations teams to deliver scalable (AI) governance solutions
Bachelor's degree or 10 years of equivalent work experience
Demonstrated expertise in AI ethics, Responsible AI, or technology policy required
Deep understanding of sociotechnical AI risks, including systemic and emergent risk categories
Technical fluency in modern AI systems, particularly large language models (or strong willingness to develop this expertise)
Proven ability to influence cross-functional stakeholders and drive alignment
Ability to work independently to drive outcomes among cross-functional teams with minimal supervision
Strong analytical, critical thinking, and communication skills
Ability to operate independently in complex organizational environments
Highly organized, detail-oriented, with strong time management skills
Passion for staying current on AI developments, particularly within entertainment and gaming

Nice To Haves

An ideal candidate possesses a strong understanding of AI safety concerns, experience in conducting risk assessments and evaluations, and the ability to translate findings into actionable recommendations for engineering, product, and business teams
Familiarity with relevant regulations, standards and ethical guidelines (e.g., EU AI Act, OECD Principles, NIST AI RMF, ISO/IEC 42001)
Proficiency in producing meaningful visualizations and reports, and effectively presenting results to diverse audiences
Industry experience in tech, gaming or (interactive) entertainment

Responsibilities

Develop and implement long-term strategies for building safe, ethical, and innovative AI products and tools
Design and maintain internal AI governance policies and frameworks to ensure compliance with evolving regulations and ethical standards
Monitor global AI regulatory developments and assess implications for product roadmaps and workflows
Manage AI intake and review processes, including AI governance workflows and reporting dashboards
Conduct ethical and safety risk assessments, advising teams on mitigation strategies related to bias, fairness, robustness, transparency, and societal impact
Partner with engineers, product managers, designers, online safety and more, to proactively identify unintended consequences and emerging risks
Serve as a trusted advisor guiding teams through ethical decisions around AI practices
Contribute to company-wide best practices for responsible AI development and deployment, including AI literacy materials and case studies
Engage stakeholders across the organization to gather feedback and address AI Governance and Responsible AI considerations
Develop a deep understanding of generative AI technology, company use cases, and responsible AI practices within the industry