Senior Residential Community Coordinator

Seattle University

5d • Hybrid

About The Position

The Senior Residential Community Coordinator (SRCC) is a live-in, non-exempt professional staff member responsible for leading a vibrant, supportive living and learning community for Seattle University students at the South Lake Union (SLU) campus. The SRCC oversees the residential student experience at SLU, supervising 15–30 student leaders and one to two graduate assistants, while serving as the main point of professional contact for a residential campus of approximately 350 students, when fully occupied.

This collaborative role supports the implementation of Housing and Residence Life’s (HRL) Redhawk Residential Experience (RRE), aligned with the university’s mission, Jesuit Catholic values, and strategic priorities, while coordinating key operational functions for a highly effective residential environment.

As a member of the HRL Senior Team, the SRCC serves in a 24/7/365 on-duty and crisis response rotation for the SLU campus. Reporting to the Associate Director for Community Engagement and Learning Initiatives (AD, CELI), the SRCC works with significant independence and partners closely with the SLU Director for Student Engagement & Support, the HRL Lead Team, and Capstone Management (COCM) to provide comprehensive holistic student support. The SRCC also collaborates frequently with the Senior Coordinator for Residential Education (SCRE) on the recruitment, selection, training, and development of HRL student employees for the SLU campus.

Requirements

• Bachelor’s degree in social sciences, psychology, education, or related field and two years of continuous previous experience as a Residential Community Coordinator, Resident Director, or equivalent position, or combination of education and experience sufficient to successfully perform the essential duties of the job listed above.
• A demonstrated commitment to diversity issues and social justice is essential.
• All candidates must demonstrate a commitment to diversity and the university’s mission, vision, and values.
• All positions require a criminal history background check.

Nice To Haves

• Master’s degree in Higher Education, College Student Personnel, or related field and three years of continuous previous experience in residence life demonstrating acumen for conducting the full range of responsibilities associated with the position’s essential functions.
• The ideal applicant will possess the ability to use student learning and development theory as it relates to implementing the Redhawk Residential Experience, a commitment to being a student-centered educator, and to the concepts of community, service and social justice, diversity, integration of academic and campus life, and holistic development.
• Excellent interpersonal, crisis management, managerial, and community engagement skills are necessary, as well as an understanding and/or openness to the values of Jesuit/Catholic Higher Education.
• In-depth knowledge of student development and leadership theories, especially as they apply to residential education.
• Strong understanding of risk management and student safety protocols in a residential setting.
• Familiarity with best practices in recruitment, selection, and supervision of student staff.
• Knowledge of diversity, equity, and inclusion principles and how they intersect with student identity development.
• Understanding of higher education systems, including student retention strategies, academic support frameworks, and faculty engagement.
• Awareness of the Jesuit educational mission and values, and how to translate them into residential learning environments.
• Budget management fundamentals, especially as applied to student organizations and programmatic planning.
• Effective interpersonal and relationship-building skills, with the ability to mentor, coach, and support diverse student populations.
• Strong facilitation and training skills, particularly in delivering developmental and leadership content to student staff and leaders.
• Crisis response and management skills, with the ability to remain calm under pressure and respond with empathy, professionalism, and adherence to policy.
• Strong organizational and project management skills, with the ability to manage multiple competing priorities and deadlines.
• Competence in program assessment, evaluation, and improvement using qualitative and quantitative data.
• Skill in using technology for communication, scheduling, assessment, and student engagement (e.g., Microsoft Office Suite, housing software, virtual platforms).
• Clear written and oral communication skills suitable for a range of audiences including students, faculty, staff, and external stakeholders.
• Cultivate an inclusive and affirming environment that supports students across differences, including race, gender identity, sexual orientation, religion, and socioeconomic background.
• Advise and challenge students in their leadership development while fostering agency and accountability.
• Build cross-campus partnerships that support student success, including collaboration with academic affairs, faculty, and student services.
• Model and promote fiscal responsibility among student leaders and teams.
• Exercise sound judgment, particularly in high-stakes or emergency situations.
• Maintain confidentiality and navigate sensitive student issues appropriately, including conduct, mental health, and bias incidents.
• Lead by example with integrity, compassion, and a student-centered approach.

Responsibilities

• Student Leader Development & Supervision
• Residential Student Learning & Community Engagement
• Student Care, Formation, and Crisis Response
• Building Operations & Financial Management
• Administration
• Serve as part of the Senior Team 24/7/365 on-call duty rotation for the SLU campus, providing consultation to on-call RAs and responding to incidents affecting student safety and wellbeing. Note that on-call responsibilities may occur on weekends and holidays.
• Serve on departmental committees, task forces, and project teams as assigned.
• Serve on Student & Campus Life and broader university committees and working groups assigned.
• Attend staff meetings, quarterly in services, retreats, and other formation as directed.
• Attend high profile programs and events on both the First Hill and South Lake Union campuses as directed and maintain a high level of visibility.
• Other duties as assigned.

Benefits

• Seattle University provides generous leave, health plans, and retirement contributions that add to your total compensation package.
• Choose from three different medical plans, a dental, and vision insurance programs.
• Protect your income with life, short & long-term disability coverage.
• Plan for your future with up to a 10% employer contribution for retirement benefits, comprised of a 5% nonelective employer contribution and an additional dollar-for-dollar match of your voluntary contributions up to a maximum of 5%.
• You may also take advantage of 100% paid tuition benefits for the employee and dependents, a subsidized transportation benefit, a wellness program with free access to an onsite fitness facility, and a wide variety of campus events.
• Enjoy a generous holiday schedule, including a paid Holiday break closure in December, vacation and paid sick leave, and paid community service leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees