Senior Renewal Specialist (Remote)
About The Position
Our Senior Renewals Specialist will play an integral role in the success of Myriad360’s rapidly growing renewals business. The Renewals Specialist is accountable for owning and executing against a broad portfolio of renewal contracts across Cisco Systems, Juniper Networks, Palo Alto Networks, and other manufacturers. Working with an experienced channel operations team, you’ll build, lead, and own a data-driven renewal forecast, providing Myriad’s sales team with leading indicators around upcoming renewal opportunities. Candidates must be based in the United States and able to work West Coast hours.
Requirements
- Outstanding communication and collaboration skills
- Highly accountable, autonomous, and adept at managing ambiguity
- Comfortable meeting and speaking with customers
- General sales and business acumen preferred
- Advanced Proficiency in Excel preferred. I.E – Pivot Tables, Formulas, Quote Presentation
- Experience with manufacturer programs and processes preferred
Responsibilities
- Build and maintain accurate pipeline reports and forecasts of upcoming renewals
- Build outstanding partner relations with manufacturers, OEM, ISV renewal peers
- Work in tandem with sales and channel operations to generate quotes 30/60/90 days in advance of customer contracts expiring
- Work with customers to both transact and consolidate upcoming renewals
- Maximize eligibility and attainment of key manufacturer renewal incentives (rebates, SPIFs, MOUs)
- Inform and educate internal stakeholders on relevant renewal/refresh opportunities, including program-specific offerings
- Assist clients via phone and email with any quote/support questions they may have
- Complete ongoing security awareness training and comply with company policies to the requirements section
- Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts
- Other duties as assigned
Benefits
- Unlimited Paid Time Off (PTO)
- Incentive compensation plans for all employees
- Company-funded 401k contributions
- Zero-cost employer-covered health insurance
- Annual BYOD (Bring Your Own Device) reimbursement up to $500
- Paid Parental Leave
- Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop
- Quirky, diverse, respectful, high-performing coworkers you’ll want to achieve greatness with!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
