Senior Release Manager

Everpure•Santa Clara, CA

2h•Onsite

About The Position

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE The Release Manager is a senior individual contributor position requiring a blend of technical depth, process discipline, and strong cross-functional coordination skills to ensure that software releases are planned, coordinated, and delivered efficiently, reliably, and with minimal disruption to business operations. Acting as the central point of control for release activities, this individual partners with development teams, environment owners, and network operations to manage the end-to-end release process from release planning through deployment and post-release review.

Requirements

Detail-oriented with strong analytical and problem-solving skills.
Calm and decisive under pressure, able to quickly respond to issues and remediate problems
Process-driven yet adaptable to agile and fast-moving delivery models.
Previous experience managing release across multiple business applications CRM, ERP, HCM etc..
Collaborative, proactive communicator who builds trust across technical and business teams.
Excellent communication, organizational, and stakeholder management skills.
Demonstrated ability to manage multiple concurrent releases under tight deadlines with minimal supervision.
8+ years of experience in release management, build/release engineering, or DevOps coordination in complex IT or high-tech product environments.
Strong understanding of software development lifecycles (SDLC), agile methods, and ITIL release management principles.
Proven experience coordinating cross-functional teams and developing governance structures
Solid technical understanding of work planning tools (e.g. JIRA), CI/CD pipelines, source control (e.g., Git), and deployment automation tools (e.g., Jenkins, Azure DevOps, GitHub CI/CD).

Nice To Haves

Familiarity with cloud environments (AWS, Azure, GCP) and containerized deployments (Docker, Kubernetes)
Familiarity with Observability platforms such as Datadog and Splunk
ITIL Foundation or similar certification
Working knowledge of Scaled Agile Framework and practices such as PI Planning
Experience in regulated or large enterprise environments
Experience working with ServiceNow for change management, CMDB and other functions

Responsibilities

Establish and maintain release calendars across ERP (e.g., SAP, NetSuite), CRM (e.g., Salesforce, Logik), and integration tools (e.g., Boomi).
Own and maintain the enterprise release calendar, aligning release timelines and environment maintenance with business priorities and technical readiness.
Collate release scope, dependencies, and schedules across multiple applications, teams, and environments.
Facilitate, go/no-go meetings, and cutover planning sessions.
Ensure all releases meet defined entry/exit criteria, change control policies, and compliance requirements.
Define and continuously refine release management standards, templates, and best practices.
Maintain release documentation, including release notes, deployment plans, and rollback procedures.
Establish and administer environment management governance, promotion criteria, and promotion governance practices
Ensure runbooks for environment refresh and system deployment are in place and current for the individual platforms and the environments as a whole.
In collaboration with individual platform and domain owners, oversee and coordinate deployment execution across environments (test, QA/SIT, pre-production, production).
Identify, communicate, and manage release-related dependencies, risks, and issues. Develop and track mitigation and rollback plans as needed.
Serve as the primary escalation point during release execution, ensuring timely resolution of blocking issues for deployments.
Provide clear, consistent communication on release scope, schedule, and status to critical stakeholders including PMO, OCM, development teams, and business stakeholders.
Collaborate with PMO and teams to ensure program plans and PI plans account for and are in alignment with the release calendar.
Engage with business partners to ensure release plans, environment management plans, and overall release calendars include business-driven black-out periods and other key business events that can affect deployment and go-live of new releases.
Establish release-related metrics for success, including measures such as release success rates, deployment frequency, refresh cycle time, and change failure rates.
Produce and distribute regular release dashboards and reports, including key release-related success metrics, upcoming releases and deployments, and environment maintenance.
Partner with SRE, DevOps, and development teams to automate and streamline release processes.
Conduct periodic reviews and drive continuous improvement initiatives to enhance release quality, reliability, and speed.
Contribute to the evolution of CI/CD and environment management practices based on objective data and lessons-learned from release retrospectives and incident response.