Senior Recruiting Operations Program Manager

Superhuman•San Francisco, CA

12h•Hybrid

About The Position

As a Senior Recruiting Operations Program Manager, you will own the strategy and execution of recruiting operations at scale—driving operational excellence, systems optimization, and high-impact programs that directly enable headcount delivery and business growth. This role will be a strategic connector between recruiting, operations, and business partners, delivering scalable solutions that continually improve candidate and hiring manager experiences and help the organization meet its recruiting goals. This role combines project management, systems expertise, and talent strategy to advance best-in-class hiring processes, drive operational improvements, and provide reliable, day-to-day support—including overseeing requisition quality, stakeholder engagement, and process troubleshooting.

Requirements

5+ years of experience in recruiting operations, talent programs, or strategic operations roles, with a proven track record of building scalable recruiting infrastructure in high-growth or evolving environments
Proven ability to own complex operational initiatives end-to-end and deliver measurable improvements in hiring outcomes
Strong strategic and analytical thinker, experienced in using data and metrics to diagnose issues, influence decisions, and drive continuous improvement
Skilled at influencing and aligning senior stakeholders across functions
Highly organized and execution-focused, with the ability to manage multiple priorities and operate effectively in fast-paced, ambiguous environments
Strong to advanced proficiency with recruiting systems and tools (e.g., Ashby, Workday, LinkedIn, Gem) and a strong aptitude for adopting and optimizing new technologies
Detail-oriented with a strong commitment to operational excellence, data integrity, and exceptional candidate and hiring manager experiences
Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.

Responsibilities

Own and continuously evolve end-to-end recruiting operations, including position management, workflow design, and systems optimization.
Lead complex cross-functional initiatives from strategy through execution and change adoption.
Design, launch, and lead scalable recruiting programs (e.g., interviewer onboarding, referral programs, process redesign, university hiring, DEI initiatives)
Use data and stakeholder insight to identify systemic bottlenecks and implement automation-first solutions that increase recruiter capacity and hiring velocity
Establish operational standards, documentation, and governance frameworks to ensure consistency, data integrity, and compliance across teams and regions
Foster continuous improvement by analyzing recruiting data results, gathering feedback, iterating on programs, and supporting employer branding and recruitment marketing efforts
Build strong partnerships and represent recruiting on cross-functional projects with HR, People Analytics, Finance, and business leaders
Evaluate, implement, and optimize recruiting tools to improve scalability and performance
Track and report on key performance metrics, supporting stakeholder accountability and ongoing optimization

Benefits

Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
Disability and life insurance options
401(k) and RRSP matching
Paid parental leave
20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
Annual professional development budget and opportunities

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