Recruiting Operations Programs Manager

Sheetz, Inc•Greenfield Township, PA

13h

About The Position

Facilitate the identification, selection, and adoption of tools that drive important outcomes on HR and talent-related initiatives. Responsible for streamlining workflows through automation, leading key departmental projects, and ensuring that every interaction a candidate or employee has with Sheetz is seamless, efficient, and user-friendly. Play an important role in turning complex data into actionable insights that solve people-related business challenges.

Requirements

Bachelor's Degree in Technology, Data Science, or HR/Business/Marketing-related field required
Minimum of 5 years of experience in enterprise software implementations, user adoption, and process optimization in large, complex organizations required.
Experience focused on HR and Talent projects strongly preferred
Experience with Artificial Intelligence, Automation preferred

Responsibilities

Maximize the development of internal talent through regular performance coaching, performance reviews and presenting developmental opportunities.
Align area objectives with the strategic goals of the department.
Define measurable, individual performance goals, monitor and communicate via regular feedback and annual performance reviews.
Research: Research technology verticals to inform leaders on emerging trends and new products that could solve problems in the HR delivery model.
Enable Insights: Work independently and with internal data teams to process incoming analytics requests; work with leaders to interpret data and uncover insights to solve business challenges.
Technology: Drive exploration, selection, implementations, and adoption as needed to help departments innovate and get the most out of their technologies. Manage vendor relationships and serves as the Level 0/1 escalation point for some technology platforms. Own and optimize departmental technology tools outside of core enterprise tools managed by the HRIS team.
Efficiency: Build, document and optimize processes to ensure efficiencies in speed, cost, quality and experience across a wide variety of departmental activities. Automates processes when appropriate.
Project Management: Own the setup, management, and delivery of projects within the scope of this role.
Experience Design: Build a consumer experience layer on top of products and services to ensure that candidates and employees have an easy and enjoyable time engaging with Sheetz HR processes.
Program Development: Develop, manage and optimize new and existing programs to ensure they are thoughtfully launched and closely managed to ensure successful outcomes.
Adoption: Understands assigned systems inside and out, responsible for training on assigned systems, and supporting users to build a good user experience.