Manager, Language Operations Recruiting

AMN Healthcare

23h•$72,000 - $89,500

About The Position

The Manager, Talent Acquisition – Language Services will lead and evolve a high‑volume, service‑oriented recruiting function supporting a globally distributed Language Services organization. This role is responsible for driving hiring outcomes, strengthening leadership accountability, and balancing data‑driven execution with strong people leadership and team engagement. The ideal candidate is an experienced Talent Acquisition leader who can coach and develop leaders, ensure recruiting teams consistently hit hiring goals, and adapt strategies across different cultures, geographies, and regulatory environments. This role plays a critical part in ensuring the organization has the right interpreters and language professionals in place to support growth—today and in the future.

Requirements

5+ years of Talent Acquisition, recruiting, or service‑industry leadership experience
3+ years of people management experience, including managing leaders
Proven success leading high‑volume or goal‑driven recruiting teams
Strong ability to use data and metrics to drive recruiting outcomes
Experience working cross‑functionally with business leaders and HR partners
Strong accountability mindset with the ability to coach and develop leaders
Service‑oriented, responsive, and highly collaborative
Results‑driven and comfortable managing shifting hiring goals
Analytical and data‑savvy, with the ability to translate insights into action
Engaging leadership style with the ability to motivate and energize teams
Comfortable navigating ambiguity, growth, and evolving global needs

Nice To Haves

Talent Acquisition leadership experience (strongly preferred)
Language Services, healthcare, or regulated industry experience (plus)
Familiarity with interpreter qualifications, licensure, or certifications
CCHI or national interpreter certifications a plus
Experience supporting or scaling international recruiting teams
Change management or recruiting transformation experience

Responsibilities

Lead and develop a recruiting organization consisting of 4 direct reports (2 Supervisors, 2 Leads) and a total team of ~14 recruiters
Drive accountability across supervisors and recruiting teams, ensuring consistent performance against hiring goals
Coach and develop leaders to strengthen ownership of team results and KPI attainment
Balance operational rigor with motivation and engagement—serving as both a data‑driven leader and team “cheerleader”
Ensure the recruiting function is streamlined, scalable, and aligned with business goals
Transition recruiting operations and reporting to Workday, replacing Salesforce-based workflows
Partner with the business to develop and adjust sourcing and hiring strategies based on monthly hiring demand
Lead adoption and effective use of recruiting tools and platforms, including Jobma for interviewing
Support expansion of recruiting efforts beyond Mexico and Costa Rica through Employee of Record (EOR) partnerships, including partial sourcing support
Build understanding of international recruiting environments, including: Cultural differences Local labor laws and work rules Country-specific compliance requirements
Partner effectively with global stakeholders to support current and future recruiting markets
Own hiring performance metrics, including monthly hiring targets (average ~11 hires/month)
Use data to identify trends, diagnose gaps, and recommend changes to sourcing and recruiting strategies
Hold supervisors accountable for team performance, including KPIs tied to incentive/bonus programs
Provide regular reporting and insights to hiring managers and business leaders
Partner closely with business leaders, hiring managers, HRBPs, and recruiters to anticipate talent needs
Deliver a high‑touch, personalized candidate experience throughout the hiring lifecycle
Provide consistent communication and transparency to stakeholders on candidate status, process, and results