About The Position

The Amazon Web Services Professional Services (ProServe) team is looking for an experienced Sales Manager ProServe (SMP) to lead a team of ProServe Account Executives and Cloud Architects. You'll drive transformative IT projects for clients, focusing on IT Strategy, distributed architecture, and hybrid cloud operations. The SMP is a trusted advisor who collaborates with ProServe sales and delivery teams to ensure sellers are working backwards from our customers and proposing solutions that optimize the delivery of customer business outcomes. SMPs support customer relationship management while enabling sellers to lead sales activity ensuring customer satisfaction for a defined set of customers and partners. SMPs are primarily focused on delivering outcomes through their teams, removing roadblocks, and ensuring teams have the tools and support to achieve their goals. Your experience gained within the technology sector, will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in sales methodologies and CRM systems coupled with strong analytical, problem-solving, and project management abilities. SMPs will be measured on the performance of their team/practice against key metrics including but not limited to Revenue, Billable Bookings, team engagement, and customer satisfaction (CSAT). The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Requirements

  • 8+ years of IT and/or Management Consulting, or 3+ years of people leadership experience
  • 7+ years of technology sales, or 3+ years of management experience
  • Bachelor's degree in Computer Science, Math, or a related field
  • Knowledge of infrastructure-as-a-service (IaaS) cloud computing transition challenges

Nice To Haves

  • Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP)
  • Experience building and maintaining C-level client relationships

Responsibilities

  • Leading and developing a high-performing team of Account Executives and Cloud Architects
  • Developing and supporting execution of sales strategies to meet team targets and drive revenue growth
  • Managing customer relationships, ensuring high satisfaction and identifying new opportunities
  • Leveraging deep AWS knowledge to guide sellers in proposing optimal solutions
  • Monitoring and analyzing key performance indicators, ensuring accurate reporting and forecasting to optimize operational processes and manage risk

Benefits

  • Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives.
  • Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
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