Senior Project Manager

ICP•Atlanta, GA

About The Position

This is a senior, clientfacing Production Project Manager role supporting one of ICP’s key global clients. The role combines highvolume, alwayson production delivery with daytoday client leadership. While much of the work is repeatable and operational in nature, the client relationship requires a PM who can lead conversations with confidence, challenge briefs constructively, and own difficult moments when pressure is high. The work is highvolume and fastpaced, often driven by large media plans and centrally briefed requests. The PM is the primary daytoday face of ICP for the client, working in partnership with London based PD and Client Partner. The role requires confidence to: Run senior status calls Make judgement calls without constant escalation Push back on unrealistic timelines or scope Clearly own issues when things go wrong and present solutions The PM is responsible for daytoday project delivery and client interaction across agreed scopes of work and adhoc briefs, working closely with the Londonbased Project director, and escalating commercial, strategic or relationshiplevel matters as required.

Requirements

Senior Production PM experience in an agency, studio, or inhouse production environment
Proven experience being the primary client contact on demanding accounts
Confidence running senior client calls and managing pressure
Strong judgement and ability to push back diplomatically but firmly
Experience handling highvolume, repeatable production work

Nice To Haves

Familiarity with Airtable, Figma, Celtra or similar platforms
Experience working across multiple markets and time zones

Responsibilities

Act as the daytoday client lead for production work
Run regular status calls with confidence and authority
Present clearly to senior client stakeholders
Translate client briefs into executable production plans
Challenge briefs, timelines, or assumptions when required
Own issue management, including acknowledging mistakes and proposing solutions
Manage endtoend delivery of highvolume digital, video and display assets across multiple markets
Interpret media plans and Airtablestyle inputs accurately
Brief internal studios clearly and protect them from late or unclear requests
Oversee workflows across multiple markets and time zones
Ensure quality, accuracy and consistency across all outputs
Maintain strong documentation, tracking and reporting
Make informed decisions independently where possible
Know when to escalate to the Project Director or Client Partner
Balance client satisfaction with operational reality and team protection