Senior Project Manager

Gainwell Technologies LLC

8d•Remote

About The Position

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. SummaryWe are seeking a highly driven and detail-oriented Senior Project Manager to lead and manage critical work items for the Managed Care, Claims and Financial functional teams. This role demands proactive ownership of deliverables that are subject to Service Level Agreements (SLAs), where missed deadlines or process missteps can result in penalties. The ideal candidate will be a strategic executor who actively drives resolution—not just a passive coordinator.Your role in our mission End-to-End Work Item Management: Oversee and track CTNs, Findings, Defects, Change Requests (CRs), and Change Orders (COs) across multiple functional teams. SLA Compliance: Ensure all work items meet SLA timelines and process requirements; escalate risks and blockers early. Status Oversight: Monitor and validate status updates and assignments to ensure accuracy and accountability. Active Leadership: Take initiative to drive work items to closure—engaging stakeholders, removing roadblocks, and ensuring follow-through. Reporting & Communication: Provide timely updates to leadership and stakeholders; maintain dashboards and documentation for transparency. Process Improvement: Identify inefficiencies and recommend improvements to enhance workflow and SLA adherence.

Requirements

Bachelor’s degree in Business, Healthcare Administration, or related field (Master’s preferred).
7+ years of project management experience, preferably in healthcare or managed care environments.
Strong understanding of SLA frameworks and operational risk.
Proven ability to manage complex workstreams and cross-functional teams.
Excellent communication, analytical, and problem-solving skills.

Nice To Haves

PMP or equivalent certification strongly preferred.

Responsibilities

End-to-End Work Item Management: Oversee and track CTNs, Findings, Defects, Change Requests (CRs), and Change Orders (COs) across multiple functional teams.
SLA Compliance: Ensure all work items meet SLA timelines and process requirements; escalate risks and blockers early.
Status Oversight: Monitor and validate status updates and assignments to ensure accuracy and accountability.
Active Leadership: Take initiative to drive work items to closure—engaging stakeholders, removing roadblocks, and ensuring follow-through.
Reporting & Communication: Provide timely updates to leadership and stakeholders; maintain dashboards and documentation for transparency.
Process Improvement: Identify inefficiencies and recommend improvements to enhance workflow and SLA adherence.