Senior Project Manager -NYC

Diversified • New York, NY

1d • Hybrid

About The Position

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Their award-winning team specializes in delivering solutions for complex, large-scale, and immersive installations for a global clientele including major media organizations, retailers, sports and live performance venues, corporate enterprises, and government agencies. Diversified partners with clients to create spaces that bring people together. The company offers a career path with flexibility, competitive compensation and benefits, and a culture that celebrates diversity and inclusion. A Senior Project Manager (SPM) is responsible for the scope, schedule, cost, quality, and client satisfaction of a project throughout its entire lifecycle, from Initiating through Closing phases. The SPM oversees and performs project management functions on all AVE projects, budgets, and scopes, acting as the person responsible with direct control over all project activities. This position also involves mentoring other Project Managers and is assigned the largest, most complex, and sensitive projects, providing direction to a wide range of internal and external personnel.

Requirements

• Associates/Bachelors degree required and/or equivalent experience.
• A PMP certification from the Project Management Institute.
• AVIXA CTS certification.
• A minimum of 5+ years of experience as a project manager in commercial construction trades and settings.
• Deep knowledge and experience with audio/video systems.
• Knowledgeable of low voltage electrical projects.
• Strong verbal and written communication skills.
• Supervisory and people skills.
• Ability and skills to diagnose and resolve complex technical, political and people-related problems.
• Great people leadership skills.
• Strong financial background in project cost accounting.
• High level of both written and verbal communication skills.
• Focused on clients and able to understand how they can use technology from Diversified to meet their business needs.
• Approachable; works well on teams.
• Is a natural leader.
• Delegates effectively.
• Good at setting and managing people’s expectations.
• Personally organized, manages time well, and sets clear priorities.
• Sets an example for preparation, punctuality, and professional appearance.
• Excellent at planning.
• Forecasts and manages risks.
• Problem solver who can remain effective in tense situations.
• Possess a valid driver’s license in their state of residence.

Nice To Haves

• Other relevant certifications may be required or preferred based on the technology focus of the position.

Responsibilities

• Responsible for the scope, schedule, cost, quality and client satisfaction of a project throughout its entire lifecycle, from Initiating through Closing phases.
• Overseeing and performing project management functions on all AVE projects, budgets and scopes.
• Acting as the person responsible on assigned projects and having direct control over all project activities.
• Mentoring other Project Managers with the company.
• Providing direction to a wide range of internal and external personnel.
• Daily activities include project communications, scheduling, task lists for technicians, managing deliverables from engineering, CAD and Programming and overseeing the completion of projects.
• Completing systems integration projects on time, on budget and achieving high customer satisfaction from customers.
• Managing projects and communicating with all project stakeholders.
• Following and helping to improve the established Diversified processes.
• Developing a strong long-term relationship as the primary interface to the client.
• Managing the client relationship, including expectations, communications and satisfaction.
• Coordinates and communicates.
• Provides clear leadership and ownership for the project within Diversified, including accurate and timely verbal and written communication and follow up.
• Coordinates all activities associated with the timely, accurate and on-budget completion of the project, including engaging stakeholders, delegating responsibilities clearly and running client and internal project meetings.
• Provides support and assistance to team members as needed in order help them be successful and get the job done.
• Ensures appropriate and frequent communication between stakeholders.
• Resolves destructive conflict.
• Designs, plans, and coordinates work teams with regard to AVE installation projects.
• Assumes ownership of individual projects and assignments.
• Establishes and maintains communication with Account Executives, Directors, installation technicians, subcontractors, clients, etc.
• May be required to regularly lead a team on large projects.
• Develops and communicates project updates as required.
• Provides constant monitoring of labor, equipment and materials budgets.
• Provides and/or directs technical and administrative support to project team members.
• Develops and maintains all related project schedules.
• Performs field verification of prospective work site.
• Documents all issues with site and keeps everyone informed of potential issues and solutions.
• Coordinates all drawings and documentation between all internal and external stakeholders.
• Facilitates and directs design reviews to assure proper documentation in the field.
• Coordinates all system programming and final checkout of systems.
• Provides punch-list of remaining tasks after substantial completion.
• Contracts with contractors and other trades when necessary.
• Monitors status of projects including cost, timing and staffing to ensure timely and accurate completion of projects.
• Ensures quality and continuous improvement.
• Coordinates training & turnover of projects to client, service department, & sales.
• Takes full ownership of project.
• Acts as the single point of responsibility and accountability for the project.
• Ensures schedule performance, quality of solution delivered to client, and client satisfaction.
• Manages and reports on the project’s financials, including ensuring budget performance and profitability.
• Ensures timely and correct billings to client.
• Demonstrates proactivity, responsiveness, and follow through.
• Communicates decision options to stakeholders and manages those decisions.
• Manages a complex array of decisions at every point of the project but is rarely the sole decision maker.

Benefits

• Competitive compensation
• Multiple medical plan options to suit your family’s needs
• Dental (including orthodontic coverage) and vision plans
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401k with Employer Match
• Paid Time Off and Paid Holidays
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
• Commuter Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree