Senior Project Manager, Software Implementation

RELEX Solutions•Atlanta, GA

About The Position

We’re bold thinkers and kind teammates, growing fast but staying grounded. Our Nordic roots and global outlook shape a culture of friendliness, creativity, and collaboration, all powered by openness and shared wins. We care deeply about doing the right thing - and doing it together. We aim to improve the flow of goods, time, and energy - and we know we can’t shape the future by clinging to the past. So, we keep evolving, together. What we do RELEX Solutions delivers a unified supply chain planning platform for retailers and manufacturers, enabled by proven AI technology. We help companies optimize demand forecasting, replenishment, merchandising, pricing and promotions, supply chain operations, and production planning across the end-to-end value chain. With a global team of over 2,000 professionals, we work side-by-side with our customers to solve real problems with lasting impact. Companies like [top three customers in the region we are looking to attract talent in] trust RELEX to increase product availability, boost sales, deliver actionable insights, improve sustainability, and drive profitable growth. Join us and make an impact on the world and your career! In response to our fast growth and market expansion, we are looking for... We are now looking for a full-time Senior Project Manager (Software Implementations) to join our RELEX team. You’ll lead the successful implementation of RELEX’s suite of systems by managing and coordinating the project teams internally and with the customer. Our Customer Operations team partners with customers and support their diverse needs. Throughout the sales experience, they develop and deliver projects, optimize how our solution is used and ultimately keep our customers happy and help them achieve their goals. Their relationship -building skills and retail/supply chain knowledge are second to none. A dynamic team, they embrace change and love being part of our exciting tech atmosphere. In return for their skills, we feed their purpose, offer flexibility for their schedules, and promise career progression (if that’s what they want). They enjoy genuine work-life balance, and we encourage growth within and across teams.

Requirements

Industry experience with grocery, consumer products goods (CPG), fast-moving consumer goods (FMCG) retailers or suppliers, preferably experience with Tier 1 retailer OR Current/Previous consulting experience with retail clients Solid
Minimum 5 years’ experience in project management of IT system end-to-end implementation projects.
Proven success in delivering multiple successful projects
SaaS industry experience with the ability to understand SCM systems from both business and IT perspectives
Previous work experience with full management responsibility of an enterprise-scale software project. Someone who is confident and comfortable with hitting the ground running.
Excellent communication and presentation skills, as PMs need to manage expectations for the client and internal teams, synthesize different points of view and incorporate other people's ideas into an active project plan
Strong time management, task management, and budget management skills
Demonstrates an outstanding work ethic and a sense of urgency to resolve issues quickly and efficiently
A high sense of ownership and personal accountability for ensuring the quality and timeliness of own work
Displays business and organizational maturity; ability to guide customers to realize financial and productivity benefits
Ability to travel up to 30%

Responsibilities

Managing and leading software implementation projects
Responsible for project profitability and reporting
Responsible for owning and creating the project plan with the project team
Creating and implementing a communication plan, including steering group meetings
Responsible for creating and maintaining customer relationships with key stakeholders
Ensuring that all stakeholders are adequately informed internally & externally
Ensuring that customers get measurable value from RELEX implementation project
Responsible for project scope and managing change requests
Responsible for ensuring all tasks are completed within the timelines to best practice standards
Organizing and facilitating project meetings and workshops ensuring actions are documented and followed up until completion
Responsible for escalating risks and issues
Responsible for escalating resource requirements