Senior Project Manager, Creative (Fixed Term Contract)

First Global Management Services•New York City, NY

9h•Remote

About The Position

FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at www.firstagency.com Location: Remote What You Would Get To Do: THIS IS A FIXED TERM CONTRACT POSITION. The Senior Project Manager, Creative is responsible for overseeing complex multimedia and video projects from concept to execution. This individual will manage project teams, client relationships, and production partners to ensure the successful delivery of creative content across all formats and applications. The Senior Project Manager, Creative will also mentor junior team members and contribute to the strategic growth of the content discipline. This role collaborates closely with the Global Creative Studio to deliver innovative, high-quality solutions to clients.

Requirements

Position requires 8-10 years of experience
Proven track record of managing large-scale, complex content projects with multiple stakeholders
Strong client-facing experience with ability to lead strategic conversations
Highly organized, with excellent time management skills and ability to oversee multiple projects under tight deadlines
Advanced working knowledge of Microsoft Office; Salesforce experience a plus
Excellent creative and strategic thinking skills (written, visual, and conceptual)
Strong understanding of video production workflows, multimedia tools, and online development techniques
Exceptional communication, negotiation, and relationship management skills
Demonstrated leadership and mentoring experience, fostering growth in team members
Calm and flexible approach to handling pressure and prioritizing demands in a fast-paced environment
Commitment to upholding FIRST’s vision, mission, values, and goals

Responsibilities

Serve as primary lead on content projects, managing multiple concurrent initiatives from brief to delivery
Oversee and mentor Project Managers, Coordinators, and freelance resources on assigned content projects
Lead client communications, ensuring alignment across all project phases
Partner with the Director, Creative Studio to forecast resource needs and optimize staffing plans for content projects
Develop, monitor, and maintain project timelines, ensuring deadlines are met across global stakeholders
Lead financial oversight for content projects, including budget scoping, development, reconciliation, and reporting
Guide the creative development of multimedia & content projects, including storyboarding, scripting, and deck builds
Oversee vendor selection and contract negotiations for content-related services
Own and manage the post-production process, ensuring quality standards and efficient delivery
Partner with the Event Management team to integrate video deliverables within the larger event strategy
Provide senior oversight on-site, including client-facing reviews, overnight edits, and real-time approvals
Build and strengthen long-term relationships with clients, vendors, and production partners
Contribute to the development and refinement of Content team Standard Operating Procedures (SOPs)

Benefits

Medical, Dental & Vision, which includes the option of a high-deductible health plan (HDHP) with a health savings account (HSA)
401 (k)
Five Flexible Spending Accounts Options
Generous Paid Time Off Allowance
Employee Assistance Program (EAP)
Life, Disability & Pet Coverages
Wellness Stipend
Mobile Phone Allowance
Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
Aura Identity Theft Protection
Discretionary Bonus Structure
Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.