Senior Project Coordinator

TX-HHSC-DSHS-DFPS•Austin, TX

4d•Onsite

About The Position

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. The Systems Analyst IV, Senior Project Coordinator, provides portfolio-level project coordination, oversight documentation, reporting, and compliance support within the IT Customer Experience & Delivery organization, ensuring IT initiatives are managed with high visibility, predictability, quality, and alignment to business goals. The position leads the planning, development, editing, quality assurance, and approval routing of executive-ready oversight deliverables required for project approval and state/federal financial participation and drives timely resolution of questions and issues raised during review cycles. The role serves as an influential advisor to IT project managers and cross-functional IT enablement partners by translating state/federal oversight expectations into actionable guidance, and by supporting effective project controls, performance monitoring, and risk/issue escalation to strengthen project outcomes across assigned portfolios. The Senior Project Coordinator ensures accurate and consistent project health and performance reporting, including the production of clear executive-level status narratives and the continuous improvement of data quality and portfolio analytics used for decision-making. The position also coordinates compliance activities and communications with the State’s Quality Assurance Team (QAT) using the DIR project delivery framework, supports required reporting submissions (including monitoring and quarterly reporting), and ensures external oversight communications are coordinated. This role delivers targeted training and outreach—supported by job aids and tool-focused guidance—to improve stakeholder understanding of oversight requirements, timelines, and quality standards, while installing and improving repeatable processes and technology-enabled solutions that increase efficiency and strengthen governance. Selected candidate must work onsite from an HHS office located in Austin, Texas designated by the hiring manager.

Requirements

Knowledge of applicable federal and state laws, rules, policies, and procedures related to IT project oversight and compliance.
Knowledge of portfolio, project, and governance standards, controls, and escalation processes.
Knowledge of project management lifecycles and DIR project delivery framework requirements, including QAT oversight.
Knowledge of performance monitoring, risk/issue management, and quality assurance methodologies.
Skill in coordination and preparation of required project oversight and compliance deliverables.
Skill in development of clear, accurate executive and external oversight reporting.
Skill in analysis of portfolio data to identify risks, issues, and trends.
Skill in using project/portfolio tools and reporting tools (e.g., PPM systems, and Microsoft Office).
Ability to interpret and apply oversight guidance to ensure compliance and audit readiness.
Ability to manage competing priorities and deadlines in a structured oversight environment.
Ability to communicate effectively with leadership, project teams, and oversight partners.
Ability to work independently while exercising sound judgment and professionalism.
Ability to support continuous improvement by standardizing workflows and leveraging technology-enabled solutions.
Two years of experience in writing, editing, and presenting project deliverables / documents for an executive level audience in a large company or organization is required.
Degree from a 4-year university is preferred. Bachelor’s degree in business administration, technology, healthcare, or related field OR equivalent combination of education and directly related experience on a year-for-year basis.

Nice To Haves

Project Management Professional (PMP) and/or Certified Associate in Project Management (CAPM) is preferred.
Certified Texas Contract Manager (CTCM) is preferred.
Experience with IT Project Management at a state agency is preferred.

Responsibilities

Leads the end-to-end coordination, development, and submission of project oversight documentation required to obtain and maintain project approval and financial participation from state and federal oversight authorities.
Serves as the portfolio-facing lead for coordinating with the State’s Quality Assurance Team (QAT) and maintaining compliance with required QAT reporting standards.
Leads portfolio-level monitoring of project performance, quality, and risk to promote high-performing projects and predictable delivery outcomes.
Ensures project and portfolio reporting is produced efficiently, accurately, and consistently across the assigned portfolio(s).
Provides front-line project performance and coordination services for assigned portfolios by triaging, analyzing, resolving, and responding to project management support requests, and by liaising with IT enablement partners (CTO, BRM, CISO, Application Development, Infrastructure Services, etc.) to influence sound decisions and remove blockers.
Supports the coordination, scoping, analysis, and estimation of new IT proposals that form the future project pipeline.
Facilitates and documents meetings by capturing notes, action items, and decisions and publishing outcomes to stakeholders.
Participates in (and may lead) process improvement initiatives that enhance operational efficiency, strengthen governance, and leverage automation/AI-enabled solutions where appropriate.
Develops and delivers targeted training, job aids, and outreach sessions to project managers and cross-functional IT stakeholders to reinforce oversight expectations, reporting timelines, data-quality standards, and QAT/SPAR compliance requirements across assigned portfolios.