Senior Project Coordinator

UnitedHealth Group•Tampa, FL

6h•$24 - $43•Hybrid

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This position works on a wide range of activities related to department including developing tools for strategic planning and analysis and development of action plans and project plans. Assists the executive with business process and policy development of programs and productivity initiatives. Develops and analyzes monthly reports and a variety of ad hoc reports to support key departmental and corporate initiatives. Works with senior managers within the division as well as other departments to document, drive or improve processes. Represents the executive at meetings when directed; supports the executive by providing extensive professional assistance, project management, analysis and recommendations on issues and perform highly responsible management work covering a broad range of activities.

Requirements

High School Diploma / GED or equivalent years of work experience
Must be 18 years of age OR older
3+ years of experience in progressive responsibility with successful professional assistance, project management or process improvement initiatives
Experience in mobilizing teams and maintaining motivation to accomplish goals under stringent timelines
Ability to solve moderately complex problems independently
Ability to plan, prioritize, organize and complete complex work efforts to meet established objectives
Ability to successfully develop a project plan or action plans and execute the plan through implementation
Ability to collaborate and coordinate work with other team members
Ability to interact one-on-one and consult with all levels of executive management
Experience with Microsoft Office applications to include Microsoft Word, Microsoft Excel, Microsoft Visio, Microsoft PowerPoint, and Microsoft Outlook
Working knowledge of Microsoft Share Point
Ability to work full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm CST. It may be necessary, given the business need, to work occasional overtime.

Nice To Haves

Project Management experience
Willing to travel for work-related purposes as deemed necessary
Experience with process mapping methodology and creating process maps
Health plan, healthcare or clinic operations experience
HEDIS/Stars experience

Responsibilities

Assists in the development of tools to track organizational objectives and short and long range project or program goals
Independently manages a project and maintains a performance management process which includes: performance planning and results for assigned project and programs; advising, supporting and ensuring performance requirements, goals, measures, and assessment activities are established, met, tracked, and reported
Prepares draft agendas for meetings for review with executive. Prepares appropriate backup materials and arranges for presence of appropriate directors and vice presidents. Participates in meetings, takes minutes and provides advice and follow-up correspondence
Prepares reports, presentations, verbal/written correspondences, policies, communications, procedures and other required documentation on behalf of the executive
Performs moderately complex business analysis and conducts research, analyzes/interprets information on issues, proposals and problems to ensure that adequate data is provided to executive for decision-making and informational purposes
Prepares budgets, conducts expense analysis, and communicates with executive staff on matters pertaining to budget and resources
Takes projects from concept through full implementation and control
Analyzes processes and presents findings to functional leads to develop or improve processes, products, services and/or programs to support the overarching goals of the enterprise
Conducts focus groups, process observation, and time and motion studies as necessary
Works closely with IT and business partners to identify and maximize opportunities to use information and technology to improve product, service and/or business processes
Able to serve as a liaison between business and IT to document business and / or technical requirements
May act as a resource for others
Performs all other related duties as assigned