Senior Project Coordinator

Catalent Pharma Solutions•Kansas City, MO

51d•Onsite

About The Position

Senior Project Coordinator Position Summary: Work Schedule: Monday-Friday 1st shift hours 100% on-site Catalent’s Kansas City facility is home to our Oral & Specialty Drug Delivery, Biologics Analytical Services and Clinical Supply Services businesses. The site provides a range of integrated services for oral solid dosage forms, from formulation development and analytical testing to clinical and commercial-scale manufacture. The Kansas City facility is a Center-of-Excellence for our Biologics Analytical Services business. Our talented team has over 25 years of experience providing analytical services for stand-alone and integrated biologics projects. Catalent Pharma Solutions in Kansas City, MO is hiring a Senior Project Coordinator. The Senior Project Coordinator will support Project Management teams in the management and successful delivery of assigned Projects and will provide Out of office cover as required. May have responsibility for simple projects under the guidance of the PM team. The Senior Project Coordinator, Project will be the Catalent Advocate and the Client Advocate. Responsible for communicating via teleconference as well as e-mail and other forms of client communication. Will promote continuous improvement in all aspects of the job. Will focus on professionalism and Customer Service Excellence when working with all internal and external clients. Will display a reasonable degree of independent judgment and analyses to complete the responsibilities of this position. The Role Under own direction for assigned projects or in support of PM team co-ordinate projects from award stage to completion ensuring correct planning timelines are generated, monitored and tracked to ensure successful adherence and completion. Attend and produce minutes and actions for internal and client meetings/teleconferences/client visits and Audits to support own assigned projects or PM team and understand full scope requirements to generate all required project documentation Receive, monitor and manage client supplied label text/Randomizations, drug, components and materials and ensure delivery to internal functions as required Manage inventory reporting and monitor and track client inventory in line with project requirements Supply relevant information and produce project forecasts to PM team to support S&OP and client management Set up returns phase of projects, generate manage and monitor IDR’s and destruction process ensuring invoicing completed Investigate and propose solutions for disputed invoices and effectively manage invoice queries to ensure timely resolution and payment All other duties as assigned

Requirements

High School diploma with at least five years of relevant experience in a customer service field is required OR associate degree with at least two years’ experience in a Customer Service field OR a bachelor’s degree preferred
At least one-year related experience in a Customer Service field or appropriate business-related field is required
Excellent written and verbal communications skills with internal and external customers, peers and managers
Well organized with ability to multitask and work effectively under pressure to meet deadlines
Individual may be required to sit, stand, walk regularly and occasionally lift up to 25 pounds

Nice To Haves

Professional Project Management Qualification preferred

Responsibilities

Under own direction for assigned projects or in support of PM team co-ordinate projects from award stage to completion ensuring correct planning timelines are generated, monitored and tracked to ensure successful adherence and completion.
Attend and produce minutes and actions for internal and client meetings/teleconferences/client visits and Audits to support own assigned projects or PM team and understand full scope requirements to generate all required project documentation
Receive, monitor and manage client supplied label text/Randomizations, drug, components and materials and ensure delivery to internal functions as required
Manage inventory reporting and monitor and track client inventory in line with project requirements
Supply relevant information and produce project forecasts to PM team to support S&OP and client management
Set up returns phase of projects, generate manage and monitor IDR’s and destruction process ensuring invoicing completed
Investigate and propose solutions for disputed invoices and effectively manage invoice queries to ensure timely resolution and payment
All other duties as assigned

Benefits

Defined career path and annual performance review and feedback process
Diverse, inclusive culture
Positive working environment focusing on continually improving processes to remain innovative
Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives
152 hours of PTO + 8 paid holidays
Several Employee Resource Groups focusing on D&I
Dynamic, fast-paced work environment
Community engagement and green initiatives
Generous 401K match
Medical, dental and vision benefits effective day one of employment
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