Senior Program Manager, NA AMZL L&D

Amazon • Nashville, TN

2d • $114,500 - $172,100

About The Position

Leader Talent Development (LTD) is seeking a Senior Program Manager to develop scalable training and leadership programs within North America Amazon Logistics (AMZL). This role involves scoping and creating project plans, as well as planning and managing on-the-job learning programs, including content, implementation, and measurement across various modalities and formats. The ideal candidate will have a proven track record of end-to-end ownership and successful delivery in a fast-paced, dynamic business environment. This is an individual contributor role where strong cross-functional partnerships are essential for success. Day-to-day activities include leading and attending stakeholder calls for program development and implementation, writing and presenting business strategy documents, holding one-on-one status calls with internal partners, conducting fact-finding and feedback collection sessions, and deep diving into data and feedback to propose root-cause analyses and correlating solutions. The team is responsible for the lifecycle of talent development for NA AMZL Operations Leaders through Academy onboarding programs and continuous development initiatives, enabling professional career growth. Day 1 University is the overarching brand for a suite of Academy and Post Academy offerings that invest in the continuous development of operations leaders at all levels, providing the necessary talent development for successful Amazon Operations Leaders.

Requirements

• Bachelor's degree
• 5+ years of working cross functionally with tech and non-tech teams experience
• 5+ years of team management experience
• 5+ years of cross functional project delivery experience
• 5+ years of program or project management experience
• Experience defining program requirements and using data and metrics to determine improvements

Nice To Haves

• Experience managing, analyzing and communicating results to senior leadership

Responsibilities

• Lead project teams to analyze needs, prioritize content roadmaps, then design and develop the programs and associated curriculum and training materials to meet those needs.
• Build relationships and collaborate with cross-functional business partners at all levels, including subject matter experts (SMEs) and senior level leaders to uncover and support learning priorities.
• Partner with other AMZL L&D PMs to leverage existing content and programs to continuously improve connections across training programs.
• Identify the tools and learning technology choices that will provide ways to cost effectively scale your programs and improve learning effectiveness and speed to mastery for AMZL leaders.
• Measure, evaluate and report on the effectiveness and business impact of your learning programs and content.
• Create and manage the communication strategy for promoting and highlighting your priorities and the status with your curriculum development roadmaps, creation of PRFAQs, Project Charter and setting timelines/success criteria.
• Manage the catalyst process to identify timelines for pilots and launch dates.
• Proactively drive enhancements and continuous development of the training program; explore new learning solutions that support managers to develop their knowledge and leadership capabilities.
• Must be able to travel 20% each quarter.

Benefits

• sign-on payments
• restricted stock units (RSUs)
• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior