Senior Program Manager

Upside•Austin, TX

12d•$130,000 - $170,000•Hybrid

About The Position

At Upside, Program Managers serve as strategic partners, systems-minded thinkers, and cross-functional leaders, driving operational excellence across R&D. We bridge strategy and execution by identifying core business challenges, developing scalable solutions, and ensuring alignment across product, engineering, design, data, and other business functions. We’re looking for someone who thrives in ambiguity, excels at building relationships, and has the strategic depth to design solutions that drive measurable business outcomes. Here are some ways you’d succeed at Upside:

Requirements

5+ years of strategic delivery, transformation, or change management roles and/or 5+ years of program or project management experience with proven results driving large-scale, cross-functional initiatives.
Demonstrated ability to translate strategy into actionable plans and measurable outcomes.
Strong analytical skills with experience using data and metrics to drive continuous improvement.
Exceptional communication, storytelling and influencing skills.
Experience building dashboards, frameworks, or operating systems that improve visibility and decision-making.
Familiarity with Jira, Confluence, and other project management tools.
Basic level of experience with programming (e.g. SQL) or willingness to learn.

Responsibilities

Drive strategic alignment and execution: Partner with R&D and business leaders to identify key challenges, design scalable solutions, and ensure initiatives deliver measurable business value.
Lead cross-functional program delivery: Develop and manage program plans, coordinate dependencies, and facilitate forums that drive progress, accountability, and visibility across teams.
Measure impact and ensure transparency: Define success metrics, create dashboards, and implement models that promote clarity, predictability, and data-informed decision-making.
Champion continuous improvement: Use qualitative insights to identify bottlenecks, optimize delivery systems, and streamline how teams execute.
Enable change and operational excellence : Empower teams to adopt new processes and behaviors, driving sustainable change and embedding a culture of accountability and efficiency.