IT - Senior Program Manager

LifeStance Health

2d•$132,000 - $160,000•Remote

About The Position

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. ROLE OVERVIEW LifeStance is undertaking one of its most significant technology initiatives to date, a multi-year enterprise EHR migration. This Senior Program Manager role sits within the Solutions Delivery team, reporting to the Director of Solutions Delivery, and was created specifically to lead critical workstreams within that program. The person stepping into it will play a central role in building the fuure technology foundation for the company. The Solutions Delivery team operates as an expanded program management function, going well beyond standard project coordination to drive complex, cross-functional initiatives from ideation through execution and sustainment. Working directly alongside engineers, architects, data engineers, and integration developers, as well as clinical, operational, and vendor stakeholders, to get the work across the finish line.

Requirements

7+ years of experience in technical program or project management, with demonstrated experience leading EHR migrations at scale — this is a must-have, not a preference
Direct experience with EHR migration workstreams including integrations, data migration and archival, and system configurations; candidates with Athena Health experience will be prioritized
Proven ability to work directly alongside technical teams — architects, data engineers, and integrations engineers — and manage complex, multi-vendor programs to completion
Strong command of waterfall program governance, including phased delivery models, milestone-based tracking, RAID log management, and executive reporting
Experience with project management tooling including Smartsheet, Monday.com, or equivalent platforms
Exceptional ability to manage detail and execution across parallel workstreams without losing sight of the broader program timeline and dependencies
Must be legally authorized to work in the United States without sponsorship

Nice To Haves

Healthcare IT background strongly preferred
PMP or equivalent certification preferred

Responsibilities

Lead end-to-end program management across assigned EHR migration workstreams, with a focus on integrations, data migration and archival, and system configurations
Coordinate cross-functional teams including Engineering, Practice Operations, Clinical Leadership, Revenue Cycle Management, Product Management, and Data, while managing third-party vendor relationships and accountability
Build and maintain detailed project plans, milestone tracking, RAID logs, charters, and status reporting frameworks appropriate for a waterfall program with phased waves
Own the granular execution detail that migrations require — tracking data export requests, mapping progress, vendor deliverables, and handoff status at every stage
Partner with engineering and architecture teams to translate technical requirements into executable project plans and ensure alignment across workstreams
Develop and maintain executive-level communications that clearly reflect program status, risks, issues, and mitigation strategies
Establish and manage project governance structures and drive accountability across all stakeholders throughout the program lifecycle
Identify risks and dependencies proactively, develop mitigation plans, and escalate issues with clear recommendations
Document and share project learnings, best practices, and process improvements to strengthen the team's delivery standards over time
Act as a strategic partner to internal teams, keeping the focus on outcomes and ensuring the program stays on track against LifeStance's 2030 growth agenda