Senior Program Manager, Marketing

Confluent • Austin, TX

5d

About The Position

We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them. It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together. One Confluent. One Team. One Data Streaming Platform. About the Role: We are looking for a Senior Program Manager, Marketing to orchestrate Confluent’s most critical cross-functional initiatives. In this role, you will own the outcomes of large-scale programs. You will act as the strategic connector across Marketing teams, ensuring our campaigns land with maximum impact. This is an Advanced level role. We are looking for a seasoned "builder" who can navigate ambiguity, negotiate trade-offs, and implement new frameworks with minimal supervision.

Requirements

• Experience: 7+ years of relevant experience, with at least 3-4 years specifically in Program Management or Marketing Operations within the B2B SaaS/Tech space.
• Methodology: Strong proficiency in project management methodologies (Agile, Scrum, Kanban).
• Technical Stack: Expert-level command of project management tools (Asana preferred) and a working knowledge of marketing automation/CRM platforms (Marketo, Salesforce) to understand dependency flows.
• Data Literacy: Ability to define KPIs and interpret data using BI tools (e.g., Tableau, Sheets) to independently report on program success.
• Global Experience: Proven track record of working effectively with global teams across multiple cultures, time zones, departments, and functions.
• Executive Presence: Ability to establish immediate credibility and build rapport with senior leaders, as well as technical and non-technical team members.
• Strategic Communication: Exceptional written and verbal skills. You don't just share information; you use communication to influence partners and gain support for your strategies across all levels.
• Proactive Problem Solving: You anticipate problems and develop mitigation plans rather than just escalating issues. You have a process-driven mindset but are resourceful enough to solve unique challenges.
• Agility & Flexibility: You are comfortable making cross-functional decisions in a fast-paced, dynamic environment and can shift direction quickly without losing operational rigor.
• Outcome Ownership: You are a self-starter who digs in to get the job done with minimal guidance. You focus on owning the results, not just "checking the boxes."

Responsibilities

• Program Ownership & Strategy: Own the core activities and outcomes for highly complex marketing programs. You will help define the program strategy (the what, why, and how) alongside leadership, ensuring alignment with broader business goals.
• Cross-Functional Orchestration: Proactively identify and manage critical dependencies and connections across Creative, Campaigns, Demand Gen, Product Marketing, and Web teams. You will demonstrate leadership across teams to align conflicting priorities and drive execution.
• Operational Frameworks: You will identify operational gaps in current processes and suggest frameworks to solve problems. You will drive the adoption of methodologies (like Agile/Scrum) to increase speed and clarity.
• Governance & Standardization: Establish and maintain a "source of truth" for all program documentation. You will ensure rigorous adherence to compliance, budget tracking, and resource allocation models across all initiatives to mitigate risk.
• Risk Management & Trade-offs: Anticipate roadblocks before they happen. You will be responsible for proactively negotiating scope and timeline trade-offs with senior stakeholders to protect the quality of the work.
• Reporting & Analytics: Utilize an intermediate-to-advanced understanding of metrics. You will build and own dashboards that track program health and ROI, providing leadership with a clear view of business outcomes.
• Mentorship & Team Elevation: Serve as a formal or informal mentor to other Program Managers. You will provide guidance on best practices, offer constructive feedback on program plans, and help cultivate a culture of continuous operational improvement within the PM community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees