Senior Program Manager, International Enablement

Khan Academy • Mountain View, CA

17h • Remote

About The Position

As we deepen and scale our international partnerships, we are seeking a Senior Program Manager International Enablement to serve as a cross-functional execution leader and cross-functional partner to country teams.
This role sits within the International team and works closely with our International Product Manager and International Rostering/Ops Lead. The primary purpose of this role is to:
Stabilize and unblock day-to-day partner execution
Translate product evolution into country-level implementation implications, ensuring partners are prepared for roadmap changes and transitions
Triage and resolve the majority of partner questions and issues independently, escalating only strategic, compliance, or high-risk matters
Coordinate cross-functionally across Product, Engineering, Data, Legal, and Marketing to move partner-facing dependencies forward
This is a high-judgment, high-autonomy individual contributor role designed to provide leverage to the broader International team by absorbing operational complexity, strengthening partner execution, and ensuring country teams are consistently supported.

Requirements

• 7+ years of experience in international education, partnerships, consulting, public sector delivery, or cross-functional program leadership
• Strong understanding of how educational systems operate, particularly in international contexts
• Demonstrated experience leading implementation in ambiguous environments, driving execution across multiple teams without formal authority
• Exceptional project management and prioritization skills
• Ability to rapidly develop deep product fluency and translate product evolution into practical implementation guidance
• Strong judgment: able to independently resolve most issues while escalating only high-risk or strategic decisions
• Excellent written and verbal communication skills
• Comfort operating across time zones and cultures
• Entrepreneurial mindset and bias toward action
• Willingness to travel internationally as needed
• Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere."
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.

Nice To Haves

• Experience working with government partners, large-scale implementations, or edtech products is strongly preferred.

Responsibilities

• Own Day-to-Day Partner Execution & Triage
• Serve as the primary point of contact for operational and implementation questions from country teams
• Resolve ~80% of partner issues and clarifications without escalation
• Run regular operational check-ins with priority country teams
• Identify risks early and escalate only strategic, compliance, or resourcing tradeoffs
• Lead Product to Field Translation
• Develop deep fluency in Khan Academy products and translate product changes into clear, actionable guidance for country teams
• Support grassroots and government-level launches with practical implementation counsel
• Maintain a feedback loop to Product on field implications and recurring friction points
• Enable Strong, Sustainable Partnerships
• Support onboarding and accelerator processes for new countries
• Provide guidance on adapting implementation models to local system constraints
• Support pilot design and early-stage implementation stabilization for new country teams
• Drive Programmatic Excellence
• Support design and execution of global convenings, learning communities, and knowledge-sharing initiatives
• Contribute to professional learning tracks (e.g., KhanXchange) aligned to partner needs
• Ensure country teams are informed of roadmap changes and prepared for transitions
• Coordinate Cross-Functionally
• Work closely with Product, Engineering, Data, Legal, and Marketing teams to unblock country needs
• Ensure dependencies are tracked and moved forward
• Maintain clarity on what is operational vs. strategic vs. product ownership
• Protect senior leadership capacity by filtering and synthesizing issues before escalation

Benefits

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority
• 8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees