Senior Program Manager, Experience, Innovation & Technology

University of Texas at Austin • Austin, TX

5d

About The Position

The Senior Program Manager, Experience, Innovation & Technology is expected to lead a critical workstream within a major hospital construction initiative. This position is responsible for translating innovative concepts into actionable strategies that integrate smart technology, digital systems, research, and human-centered design into a next-generation academic medical center. Reporting to senior leadership, the Program Manager will drive execution across design, construction, IT, and clinical operations, serving as the primary lead for a future-focused hospital build program.

Requirements

• Bachelor’s degree in Information Systems, Engineering, Healthcare Administration, or related field.
• 7+ years leading complex, large scale, and innovative projects in healthcare, technology, or related industries.
• Demonstrated success managing multidisciplinary innovation initiatives with significant stakeholder coordination
• Technologically savvy with a lifelong learner mindset and the ability to quickly understand new and emerging systems.
• Strong communication skills and technical fluency across engineering, clinical, operational, and executive stakeholders.
• Familiarity with hospital technologies such as Epic, RTLS, AV systems, and building automation, though deep specialization is not required.
• Relevant education and experience may be substituted as appropriate.
• Required: PMP certification or equivalent.

Nice To Haves

• Master’s degree in Healthcare IT, Engineering, Architecture, or Business.
• Experience with advanced technologies including robotics, biomedical systems, digital experience platforms, and intelligent infrastructure
• Proficient in designing and planning high-tech facilities, ensuring seamless integration of advanced technologies, optimized workflows, and compliance with regulatory standards to support cutting-edge healthcare and research environments.
• Strong knowledge of academic medicine, clinical research, and simulation, enabling the design of environments that enhance education, training, and scientific advancement in healthcare settings.

Responsibilities

• Translates Visionary Roadmaps into Executable Plans Converts strategic concepts into actionable project plans across design, construction, IT, operations, and patient experience. Defines scope, milestones, and deliverables for innovation workstreams. Aligns execution plans with institutional goals and regulatory requirements. Establishes governance structures and accountability frameworks. Tracks progress and adjusts plans dynamically.
• Frames and Drives Innovation Components Leads the conceptualization and integration of smart rooms, embedded research, robotics, and hybrid care models. Identifies emerging technologies and evaluates their application in the hospital environment. Develops implementation strategies for digital navigation, command centers, and automated workflows. Ensures innovation is embedded from design through activation. Balances ambition with feasibility and operational readiness.
• Collaborates Across Disciplines to Ensure Alignment and Momentum Partners with the CTO, clinical leaders, facilities, and external vendors. Facilitates cross-functional workgroups and decision-making forums. Builds consensus and resolves conflicts across stakeholder groups. Maintains momentum through clear communication and shared goals. Ensures alignment between innovation, clinical operations, and infrastructure.
• Leads Financial Modeling and Program Integration Develops cost/benefit models for innovation components. Integrates financial analysis into program budgeting and resource planning. Identifies funding opportunities and cost-saving strategies. Supports risk mitigation through scenario planning and forecasting. Communicates financial implications to executive leadership.
• Champions User-Centered and Future-Ready Design Advocates for environments that prioritize patient, provider, and learner experience. Applies human-centered design principles to space and technology planning. Ensures flexibility, accessibility, and adaptability in design. Incorporates simulation, research, and education needs. Aligns design with sustainability and digital transformation goals.
• Navigates Ambiguity and Leads Decisively Makes informed decisions in the absence of complete information. Maintains clarity and direction in complex, evolving environments. Encourages experimentation and iterative development. Provides stability and confidence during uncertainty. Acts proactively without waiting for direction.
• Marginal or Periodic Functions Participates in academic and industry forums on healthcare innovation and design. Supports grant writing and philanthropic engagement for innovation funding. Conducts post-occupancy evaluations and continuous improvement initiatives. Contributes to institutional strategic planning and visioning efforts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees