About The Position

Join us at the forefront of Amazon's sustainability initiatives to support Amazon's long term worldwide sustainability strategy. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The Amazon Private Brands (APB) organization capitalizes on Amazon’s scale and speed to build a more resilient and sustainable supply chain. We manage our social and environmental impacts globally, and drive solutions that enable our customers, businesses, and the world to become more sustainable. Amazon Private Brands is seeking a Senior Program Manager to own our social responsibility operations globally, including defining the next generation of our operations strategy. Amazon is committed to ensuring that all Private Brands products are produced in a way that respects and protects the rights of workers across our supply chain, and to lead by example by upholding and enforcing Amazon's Supply Chain Standard against our own brands. This is a global role that will work closely with program, product, and tech teams owning Sustainability, Social Responsibility, and product sourcing.

Requirements

  • 5+ years of program or project management experience
  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  • 2+ years of driving process improvements experience

Nice To Haves

  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
  • Experience in Social Responsibility, particularly auditing
  • Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.
  • Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.

Responsibilities

  • Conduct audit lifecycle process deep dive, and develop & maintain vision, strategy, and milestones
  • Own and improve operational metrics & conditional logic, including developing accountability mechanisms
  • Develop knowledge repositories/sources of truth for all operational SOPs, including change management processes and annual calendars
  • Address bottlenecks, identify inefficiencies, anticipate and make tradeoffs; balance the business and customers’ needs versus constraints

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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