Senior Program Manager, Amazon Air PMO, AIR Supply Chain and Analytics

Amazon Air (AIR)•Bellevue, WA

11d

About The Position

Amazon Air (AIR) is looking for a Senior Program Manager (Sr. PM) with excellent communication skills (verbal and written) and a record of delivering results who will own and execute strategic, ambiguous, and cross-functional projects across the Global Strategic Programs and Initiatives (GSPI) organization. The team is comprised of leaders who are passionate about building the roadmap to enable AIR to scale the business, drive innovation, and accelerate sustainability through operational excellence, standardization, exploratory projects, and strategic program creation/management. The Sr. PM will enable implementation of Program Management Office (PMO) best practices, scope and create large projects, track project timelines, and develop mechanisms for communicating to senior management on status, risks, and business challenges. The Sr. PM will own implementing and governing a common set of PMO processes and supporting tools for managing the AIR portfolio of high visibility programs to enable efficient operating rhythm for the AIR organization, including: managing executive business reviews, cross-team coordination, and executive presentation. This role requires strong program management fundamentals, but differs from traditional PM roles. It is essential for this Sr. PM to operate comfortably in ambiguity, be able to develop solutions and execute on them independently, and seamlessly move between strategic and tactical work. We are looking for a self-starter who can build structure where none exists; communicate effectively (written and verbal); and build strong relationships to Earn Trust across executive leaders and multiple stakeholder groups. If you seek this fast-paced Day One environment, come work on the AIR team! The Global Strategic Programs and Initiatives (GSPI) team is comprised of leaders who work in a highly ambiguous and autonomous environment. GSPI strives to deliver results within three main pillars: program management, operational excellence/standardization, and exploratory projects.

Requirements

Bachelor's degree
5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience implementing repeatable processes and driving automation or standardization
Experience in complex problem solving, and working in a tight schedule environment
Experience working cross functionally with tech and non-tech teams

Nice To Haves

Master's degree
5+ years of driving process improvements experience
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
PMP certificate

Responsibilities

Manage cross-functional teams, and plan/organize/execute complex projects/programs across multiple organizations (Operations, Tech, Finance, Third Party Vendors, etc.) to enable the launch of new products and processes.
Partner with key functional stakeholders across the company to lead, support, and influence new business initiatives.
Build strong partnerships with operational leaders to identify the impact of new business initiatives.
Innovate to improve project scope/execution to improve customer outcomes and decrease the end-to-end supply chain cost.
Escalate risks in the project plan to the relevant owners and teams.
Navigate through ambiguity.
Manage and coordinate multiple project assignments simultaneously in a fast-paced, deadline-driven environment, accepting ownership and accountability of the cross-functional processes, and delivering on commitments.
Track end-to-end project status and incorporate new metrics to transition the project to the normal operations.
Own the planning, organization, and execution of complex projects across multiple organizations and stakeholders, including development of Program Management Office (PMO) processes.
Own multiple business narrative reports, simultaneously.
Create and build new tools and processes with both tech and non tech resources.
Potential to travel 15% per year.