Senior Product Marketing Manager

New Relic • Arlington, VA

9d • Remote

About The Position

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your opportunity
At New Relic, we believe observability is the core of modern engineering. We’re seeking a strategic Senior Product Marketing Manager to lead our infrastructure observability solutions. In this role, you won’t just launch features, you’ll shape how the world’s top enterprises navigate and master their complex digital environments.
You will join a collaborative team that is the bridge between our engineering vision and our customers’ success. This is a high-visibility role where you will act as the voice of the product to the market, and the voice of the market back to the product. You will be instrumental in driving New Relic’s growth and cementing our leadership in AI-driven observability. This will be achieved by translating complex cloud infrastructure technologies, such as Kubernetes, eBPF and serverless architectures, into clear, human-centric value propositions.
If you thrive on crafting narratives that resonate with everyone from C-level executives to DevOps and platform engineers and platform operators, this is the place for you.

Requirements

• 7+ years in product marketing, product management, platform engineering or sales engineering at a high-growth B2B software company
• A strong understanding of the cloud-native infrastructure ecosystem, including microservices, Docker, Kubernetes, and major cloud providers (AWS, Azure, or GCP).
• Experience in launching products aimed at developers, coupled with a strong ability to craft compelling corporate messaging.
• Expertise in developer tools with the ability to simplify complex technical concepts for a general audience.
• Proven ability to effectively position B2B products for growth, working with marketing and sales to build a healthy pipeline while increasing deal velocity, and closure rates.
• Superior communication and interpersonal skills, with notable abilities in presentation and public speaking.
• Demonstrated leadership qualities with the ability to motivate and inspire teams, alongside a keen technical and business acumen.
• Experience in analyzing and refining best practices and processes to boost operational efficiency and effectiveness.
• Experience positioning technical products to both technical users and economic decision-makers
• Strong technical depth and ability to learn quickly, with sharp business sense
• Ability to effectively partner with all functions from engineering and product to sales and marketing
• Outstanding communication and collaboration skills, skilled in influencing peers and managers, and adept at building consensus in a highly ambiguous and fast-paced environment
• Bachelor’s degree or related experience

Nice To Haves

• Direct experience in the Observability, APM, or Frontend development sectors.
• A background in Computer Science, Engineering, or a technical field (or equivalent practical experience).
• Advanced experience (10+ years) in technical pre-sales, consulting, or product management.
• Familiarity with open source monitoring technologies.

Responsibilities

• Shape the Narrative: Take ownership of messaging and positioning for our advanced observability solutions, turning technical concepts into compelling stories that resonate with everyone from DevOps engineers to C-suite executives.
• Lead the Strategy: Design and execute comprehensive Go-to-Market (GTM) plans for new observability products, ensuring seamless launches and long-term market adoption.
• Create with Purpose: Develop high-impact content—including technical blogs, webinars, and case studies—that empowers our community and provides genuine value to technical audiences.
• Empower Our Teams: Act as a dedicated partner to our Sales and Enablement teams, equipping them with the tools and insights they need to win in a competitive B2B landscape.
• Influence the Future: Collaborate deeply with Product Management and Engineering to share market insights and customer feedback, helping to build the roadmap for the next generation of infrastructure monitoring.
• Drive Results: Use data-driven insights to measure the impact of your initiatives, iterating and refining our approach to boost operational excellence.

Benefits

• New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees