Senior Product Manager, Cisco Cloud Control

Cisco•Milpitas, CA

About The Position

Product Manager, Cisco Cloud Control Platform Meet the Team Cisco's AI Software & Platform organization delivers the foundational technologies that accelerate how teams build, deploy, and scale AI-powered experiences. Cisco Cloud Control is our AI-native cloud platform that enables product teams across Security, Networking, Observability, and Collaboration to ship SaaS experiences faster, more securely, and with greater consistency. The platform underpins how we bring responsible, scalable AI to customers and empowers Cisco engineers to innovate with velocity. Your Impact As a Senio r Product Manager for Cisco Cloud Control, you will shape core platform capabilities that serve as the backbone for Cisco's next generation of SaaS platform and AI offerings. Your work will focus on translating cross-portfolio needs into durable platform services, defining product requirements that enable scale, and guiding engineering teams to deliver high quality, reusable components. You will engage deeply with internal product teams to understand their challenges in areas such as identity, product/services integrations , tenancy, observability, compliance, service mesh, and infrastructure governance. Your role places you at the center of platform strategy, internal customer experience, and operational excellence. You will partner closely with engineering, architecture, security, GTM, and portfolio product teams to ensure Cloud Control accelerates Cisco's ability to deliver trusted, AI-driven SaaS at scale.

Requirements

Minimum BA/BS in Computer Science, Engineering, or a related technical field
10+ years in product management or a related role
7+ years working with SaaS technologies, engineering practices, and product metrics
Experience defining or delivering platform capabilities used by multiple product teams

Nice To Haves

Experience managing or mentoring other Product Managers
Understanding of SaaS GTM principles
Background delivering cloud platform components or identity-related platform services
Ability to break down and prioritize complex technical programs
Experience working with networking or infrastructure products
Strong ability to engage with engineering teams, senior leaders, partners, and internal customers

Responsibilities

Starting with Identity and integrations, define and drive platform capabilities that enable consistent, reliable, and secure SaaS delivery across Cisco product lines
Identify internal customer needs, pain points, and workflow gaps; translate them into clear requirements and prioritized product roadmaps
Partner closely with engineering to refine designs, guide tradeoffs, and deliver iterative improvements backed by measurable outcomes
Establish and track platform adoption, performance, and customer satisfaction metrics to inform decisions and demonstrate impact
Lead discovery efforts, competitive reviews, ROI analyses, and value propositions for foundational platform investments
Communicate platform vision and updates to leadership and stakeholders, influencing alignment across teams
Document user journeys, service expectations, and integration patterns for internal customers
Support onboarding, rollouts, and feedback loops to help teams succeed on the platform
Strong communicator who can simplify complex AI and platform concepts for broad audiences and influence partners across engineering, architecture, security, and product leadership
Demonstratable track record of defining and delivering solutions grounded in real user needs , particularly in the context of Enterprise grade Identity and product/service Integrations.
Strong understanding of how AI capabilities integrate into platform services and developer workflows
Comfortable partnering with data science and AI engineering teams to define requirements for model hosting, inference workflows, observability, policy controls, and responsible AI guardrails

Benefits

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance.
Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.