Senior Product Manager - Technical, AWS Investments

Amazon • Boston, MA

2d

About The Position

Amazon Web Services (AWS) provides companies of all sizes with an infrastructure
web services platform in the cloud (“Cloud Computing”). With AWS you can
requisition compute power, storage, and many other services – gaining access to
a suite of elastic IT infrastructure services as your business demands them. AWS
is the leading platform for designing and developing applications for the cloud
and is growing rapidly with hundreds of thousands of companies in over 190
countries on the platform.

Join us in building on AWS, for AWS!

The Sales, Marketing, and Global Services Organizations' AWS Investments team is
looking for a passionate, innovative, results-oriented Senior Technical Product
Manager to define and drive the strategy and direction for services, making it
simpler for our field team to manage, maintain and operate at scale. We will
provide products and solutions that help give our talented selling and marketing
teams “superpowers” that let them focus on the customer and helping them drive
their business. We’re handling massive scale, providing strategic data that
drives the AWS business internally, and supporting one of the largest field
sales organizations in the world.

About the Team
The AWS Investments team operates at the intersection of technology, finance,
and global sales strategy, managing over $9B in programmatic, contractual, and
operational investments that drive AWS customer acquisition and growth
worldwide. We build and operate mission-critical financial systems that enable
hundreds of investment programs across AWS globally, ensuring compliance,
operational excellence, and strategic impact. We simplify and accelerate program
creation and management, allowing large enterprises to go-to-market, faster.
The Opportunity
We are seeking an exceptional Senior Product Manager - Technical to own the
product lifecycle for three interconnected investment management platforms that
are fundamental to AWS's go-to-market strategy. This role requires a unique
combination of deep technical expertise, financial systems knowledge, and the
ability to navigate complex organizational dynamics across AWS Sales, Marketing,
and Global Services.
What You'll Own
You will be the single-threaded owner responsible for managing the complete
product lifecycle of three critical products:
Cash App - Supporting over $3B in programmatic and contractual investment
through hundreds of programs across AWS globally, enabling deal support,
promotional funding, and strategic customer investments.
Credits App - Managing over $6B in programmatic, contractual, and operational
investment through hundreds of programs worldwide, facilitating AWS service
credits for customer acquisition, retention, and expansion.
Global Risk and Compliance Function - Ensuring all investment activities meet
financial, legal, and regulatory requirements across multiple jurisdictions
while maintaining operational efficiency and audit readiness.
What You'll Do
Product Strategy & Execution
• Define and own the product roadmap and feature priorities for three
interconnected products, contributing to OP1/OP2 narratives and engineering
organization roadmaps
• Manage the complete product lifecycle from concept through delivery, working
independently with limited guidance
• Define problems we're solving, desired customer experience, vision, tenets,
and product strategy for complex financial systems
• Make smart trade-offs between time, effort, and features while ensuring
products meet compliance and operational requirements
• Drive product discussions with executives (technical and non-technical),
creating product materials and training content
Technical Leadership
• Understand the end-to-end architecture of Amazon Financial Systems, Payment
networks, Commerce Platform, and their integration points
• Define APIs, algorithms, and identify where architectural changes are needed
to create the right customer and business experience
• Recognize when technical design limits performance, scale, extensibility, and
our ability to innovate for customers
• Articulate when new services are needed (and when they are not), working with
engineering teams across organizational boundaries
• Assess emerging technologies and their application to investment management
use cases
Cross-Organizational Collaboration
• Work with business stakeholders across Sales, Marketing, Global Services,
Finance, Legal, and Compliance teams
• Navigate complex integrations with Go-To-Market tools, Salesforce, AWS
Marketplace, and core sales processes
• Distill clear requirements from diverse sets of customers, partners, vendors,
and regional business entities
• Build consensus across technical and business strategies, aligning
stakeholders on approach and prioritization
• Partner with TPMs, engineering teams, and business leaders to ensure cohesive
end-to-end solutions
Business Impact & Metrics
• Develop product plans with clear, measurable success criteria
• Define mechanisms and metrics (KPIs, funnels, conversion, awareness) to track
product adoption and performance
• Impact product brand, customer experience, technical design trade-offs, and
organizational business goals
• Establish and simplify processes to ensure products meet customer needs
through effective roadmap prioritization
• Create audit mechanisms for metrics, reporting, and evaluation standards
Risk Management & Compliance
• Proactively mitigate risks and reduce exposure to classic failure modes in
financial systems
• Ensure products meet financial, legal, and regulatory requirements across
multiple jurisdictions
• Define showstoppers related to product quality, ensuring issues are resolved
in the right order
• Manage post-launch support, triage, and issue management for mission-critical
financial systems

Requirements

• 5+ years of engineering, product management, or relevant experience
• Demonstrated experience managing technology products or major features with considerable business impact
• Strong technical understanding sufficient to work credibly with engineering teams on complex systems
• Experience with financial systems, payment networks, or commerce platforms
• Proven ability to handle complex product development scenarios with visible risks, roadblocks, and constraints
• Track record of successfully driving engineering teams to deliver on product vision
• Experience working with cross-functional teams including engineering, finance, legal, and compliance
• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Nice To Haves

• Deep institutional knowledge of Amazon Financial Systems, Payment networks, and Commerce Platform
• Experience with Go-To-Market tools, Salesforce, and AWS Marketplace integrations
• Understanding of AWS sales processes and how they interoperate with data systems and tools
• Experience managing products supporting $1B+ in transaction volume
• Proven ability to influence technical priorities and business strategy through data-driven contributions
• Experience with global compliance requirements and risk management frameworks
• Master's degree in Computer Science, Engineering, Business, or related field
• Experience contributing to OP1/OP2 planning processes [10,29]
• Track record of building consensus across multiple organizational boundaries
• Experience with agile software engineering practices and best practices for full software development lifecycle
• Understands the reasons behind product/feature architecture decisions and can articulate why systems are built certain ways
• Capable of holding engineering teams to high standards for product solutions (similar to a technical manager)
• Recognizes when technical design limits a product's performance, ability to scale, and future innovation capability
• Able to discern which solutions require additional technical guidance from senior engineers or subject matter experts
• Understands the impact of technical backlog on product future and development team execution
• Knows how to prioritize operational excellence work alongside feature delivery on roadmaps
• Can assess emerging technologies and apply them to product/feature use cases
• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
• Experience in building and driving adoption of new tools

Responsibilities

• Define and own the product roadmap and feature priorities for three interconnected products, contributing to OP1/OP2 narratives and engineering organization roadmaps
• Manage the complete product lifecycle from concept through delivery, working independently with limited guidance
• Define problems we're solving, desired customer experience, vision, tenets, and product strategy for complex financial systems
• Make smart trade-offs between time, effort, and features while ensuring products meet compliance and operational requirements
• Drive product discussions with executives (technical and non-technical), creating product materials and training content
• Understand the end-to-end architecture of Amazon Financial Systems, Payment networks, Commerce Platform, and their integration points
• Define APIs, algorithms, and identify where architectural changes are needed to create the right customer and business experience
• Recognize when technical design limits performance, scale, extensibility, and our ability to innovate for customers
• Articulate when new services are needed (and when they are not), working with engineering teams across organizational boundaries
• Assess emerging technologies and their application to investment management use cases
• Work with business stakeholders across Sales, Marketing, Global Services, Finance, Legal, and Compliance teams
• Navigate complex integrations with Go-To-Market tools, Salesforce, AWS Marketplace, and core sales processes
• Distill clear requirements from diverse sets of customers, partners, vendors, and regional business entities
• Build consensus across technical and business strategies, aligning stakeholders on approach and prioritization
• Partner with TPMs, engineering teams, and business leaders to ensure cohesive end-to-end solutions
• Develop product plans with clear, measurable success criteria
• Define mechanisms and metrics (KPIs, funnels, conversion, awareness) to track product adoption and performance
• Impact product brand, customer experience, technical design trade-offs, and organizational business goals
• Establish and simplify processes to ensure products meet customer needs through effective roadmap prioritization
• Create audit mechanisms for metrics, reporting, and evaluation standards
• Proactively mitigate risks and reduce exposure to classic failure modes in financial systems
• Ensure products meet financial, legal, and regulatory requirements across multiple jurisdictions
• Define showstoppers related to product quality, ensuring issues are resolved in the right order
• Manage post-launch support, triage, and issue management for mission-critical financial systems

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level