Senior Product Manager - Technical, AWS Network Infrastructure

Amazon • Denver, CO

1d

About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we’re the people who keep the
cloud running. We support all AWS data centers and all of the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting the supply chain — and we’re
looking for talented people who want to help.

You’ll join a diverse team of software engineers, product managers, security
experts, and other vital roles. You’ll collaborate with people across AWS to
help us deliver the highest standards for safety and security while providing
seemingly infinite capacity at the lowest possible cost for our customers. And
you’ll experience an inclusive culture that welcomes bold ideas and empowers you
to own them to completion.

Did you know there's an estimated 2.5 Billion miles of fiber optical cables
placed all around the world!? These cables are deployed underground, on power
poles and even along the ocean floor.

This team within the Global Capacity and Infrastructure Development Organization
builds tools to improve the velocity of the acquisition and deployment of AWS
network infrastructure across the globe.

We are looking for an experienced innovator in our organization to help us
define product strategy and accelerate adoption of our internal products. We are
looking for a leader with strong technical and communication skills to drive
product management across our product suite. This is a high-visibility and
high-impact role that will interact with all levels of AWS leadership. The role
requires a customer-centric approach where you'll need to respond with a sense
of urgency using your technical and business judgement and effectively
communicate with leaders and peers.

As a Senior Product Manager - Technical you will be responsible for:
• Managing the lifecycle of a technology product used by internal business
developers, fiber planners, and external vendors.
• Planning, executing and delivering an internally and externally facing
product, which has a significant impact on the delivery of AWS fiber.
• Working closely with and across Agile teams.

Key job responsibilities
In this role you will bring deep technical and software expertise as well as
keen business acumen and judgement. You'll need to rely on your ability to
define vision for ground-breaking products and a desire to make industry-wide
impact. The environment we work in is dynamic, so you will need to apply a sense
of urgency to rapidly deliver services that have broad business impact. You’ll
also:
• Define product features and releases.
• Work directly with engineering to build exceptional products.
• Lead development of long-term product and business strategy & goals with AWS
leadership.
• Understand the business context to decisions made within and across groups
• Work closely with a globally distributed user-base to map user stories. Your
users are business developers and technicians delivering the networking capacity
to connect every AWS Data Center in the world.
• Work closely with the software development teams as they executive product
vision and dive into the distributed architecture to help develop real
solutions.

A day in the life
• On a daily basis as part of our team, you have the unique opportunity to
understand the growing AWS network and our internal customers’ requirements on
solutions. You'll work backwards to devise solutions by influencing the broad
customer base and/or to develop software tools with peer teams, working together
to maintain a highly deliverable network that delights AWS customers. You design
and implement processes and that both help the team to systematically deliver
business impact to the organization, while also raising the bar on operational
excellence.
• Operating at the scale we do, there is no blueprint for how to do what we do,
which encourages our engineers to identify and develop simple solutions to
complex problems. We encourage durable solutions that look around corners while
taking into consideration our customer needs from a cost, performance, and
reliability perspective. We work closely with our internal partners that design,
build and operate the network to ensure that our solutions meet their needs and
exceed expectations.

About the team
Within AWS Networking, the Global Capacity Infrastructure Development
organization is responsible for connecting Amazon locations to one another, and
then to the global Internet. With connections to thousands in hundreds of
locations across the world, our mission is to deliver connectivity experience
that sets the global standard for performance, availability, security, and cost,
making Amazon the clear choice for our customers’ needs. Our team provides
high-performing Internet connectivity for a wide range of use cases, such as
retail, video streaming (Prime Video), content delivery (CloudFront), DNS
(Route53), AWS services (such as EC2/S3), consumer devices (such as
FireTV/Kindle/Echo), and more.

Requirements

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience managing technical products or online services
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
• 8+ years of experience with feature delivery and tradeoffs of a product
• 8+ years of experience contributing to engineering discussions around technology decisions and strategy related to a product

Nice To Haves

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
• Experience in building and driving adoption of new tools

Responsibilities

• Managing the lifecycle of a technology product used by internal business developers, fiber planners, and external vendors.
• Planning, executing and delivering an internally and externally facing product, which has a significant impact on the delivery of AWS fiber.
• Working closely with and across Agile teams.
• Define product features and releases.
• Work directly with engineering to build exceptional products.
• Lead development of long-term product and business strategy & goals with AWS leadership.
• Understand the business context to decisions made within and across groups
• Work closely with a globally distributed user-base to map user stories. Your users are business developers and technicians delivering the networking capacity to connect every AWS Data Center in the world.
• Work closely with the software development teams as they executive product vision and dive into the distributed architecture to help develop real solutions.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level