Senior Technical Product Manager

UnitedHealth Group•Boston, MA

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Consumer digital is looking for a senior technical product manager to guide the planning, execution, and successful delivery of initiatives across UHC’s entire digital membership. Our digital experiences ensure that members find care at the right place, at the right time, with a full understanding of the impact against their benefits. The Senior Technical Product Manager is a strategic leader responsible for driving the execution of complex technical products. This role bridges the gap between engineering teams and business stakeholders, ensuring products are innovative, scalable, and delivered on time and with quality.

Requirements

10+ years of experience in technical product management
Experience collaborating and leading across multiple partner teams with solid systems thinking
Solid knowledge of LLM and data product lifecycle, including discovery, data processing, model development, deployment, and monitoring. Understand how to interact with LLMs through APIs, fine-tune them for specific tasks, and optimize their performance.
Demonstrated ability to manage multiple high stakes timelines in a fast-paced environment.

Nice To Haves

Bachelor’s degree or above Computer Science, Engineering, Business, or a related field
Experience with working with global teams
Solid technical acumen with the ability to work closely with AI/ML teams and understand model capabilities and limitations

Responsibilities

Cross-Functional Leadership: Collaborate closely with engineering, design, and business teams to define high-level solutions, data flows, and architectural decisions. Build solid relationships between stakeholders to remove obstacles and resolve conflicts
Backlog & Prioritization: Own and manage the product backlog across iOS, Android, and web platforms, ensuring user stories and tasks are prioritized based on business value, customer needs, and technical feasibility. Tie work items directly to OKRs and business objectives
Product Delivery: Lead cross-functional teams through the product development lifecycle, from conception to launch and beyond. Ensure products meet quality standards, acceptance criteria, and deliver measurable outcomes
Continuous Improvement: Drive continuous feedback loops to ensure teams remain focused on customer needs. Refine product backlog, participate in release planning, and facilitate agile ceremonies
AI-Driven: Lead the development of advanced AI-powered solutions, enhancing how members discover and interact with their healthcare providers. Review prototypes for new AI-powered features and analyze new opportunities within the product against the latest technology trends. Collaborate with UX research to validate the latest AI concepts. Partner with AI and ML teams to develop best in class conversational AI tools